Impact of Total Quality Management Practices and Work Life Balance on Employee Satisfaction: A Case Study of a Private Hospital in Jordan (Published)
The main aim of the study was to investigate the impact of TQM and work-life balance on employee satisfaction in a private hospital in Jordan. The questionnaire survey method is used to collect the primary data for this study. The study employed a battery of statistical analyses undertaken with the use of the SPSS software, including correlation analyses, as well as simple and multiple regression analyses, for the purpose of testing the study hypotheses. Knowledge dimensions have been proven to influence the dependent variable (employees’ satisfaction) positively. There is a significant impact of strategy on employee satisfaction. In addition, no significant impact of the workforce on employee satisfaction. WLB has a noteworthy impact on employees’ satisfaction in the Specialty Hospital. The study recommendation in hospitals, all staff members must comprehend management strategies and responsibilities.
Keywords: Leadership, Strategy, TQM, WLB, employees’ satisfaction, patient focus
Social Intelligence and Successful Strategic Change Management: A study of Jubilee Syringe Manufacturing Co. Ltd, Akwa Ibom State, Nigeria (Published)
This research was designed to examine the relationship between Social Intelligence and Successful Strategic Change Management, a study of Jubilee Syringe Manufacturing Co. Ltd, Akwa Ibom State. Cross sectional survey design was adopted for the study and a sample size of 118 respondents was drawn from the population size of 330. For the objective of the study to be achieved, five hypotheses were formulated. The major instrument for data collection was a structured questionnaire administered to the respondent using random sampling techniques. Data collected were analysed using simple percentage and Spearman Rank correlation. Results show that there is a significant correlation between Social Intelligence and Successful Strategic Change Management. Based on the finding of the analysis, In conclusion, this study supported other recent research findings that social intelligence is an important successful change management that is predictive of leadership. It also furthered the notion that intelligence is important in creating appropriate and original problem constructions. Because social intelligence is a trait that accounts for effective leader behaviour across multiple situations, it seems to reconcile the trait and situation approaches to leadership. Consequently, It is recommended that managers ensure positive organizational environment (working conditions, policies and procedures) necessary for stimulating successful strategic change management. Also, empirical studies should be conducted to identify factors that predict Successful Strategic Change Management among employees in Nigeria.
Keywords: : strategic change, Change Management, Leadership, Social Intelligence
Competency Mapping And Organizational Productivity: A study of Lafarge Cement Company, Calabar, Cross River State, Nigeria (Published)
This research was designed to ascertain the Effect of Competency Mapping and Organizational productivity in Lafarge Cement Company, Calabar. Survey Research Design was adopted for the study and a sample size of 174 was drawn. For the purpose of the study to be achieved, three hypotheses were formulated. The major instrument for data collection was a structured questionnaire administered to the respondents using simple random sampling technique. Data collected were analyzed using percentage and Pearson Product Moment Correlation. From the analysis, the result revealed that competency mapping has significant relationship with organizational productivity. Based on the findings, it is concluded that leadership competency has a significant effect on organizational performance. As a result of this, Management of Lafarge Cement Company should pay attention to various competencies under study as it improves the productivity of organization and also Management of Lafarge Cement Company should train employees to attain certain competencies as it improves the productivity of organization Lafarge Cement Company.
Citation: Bassey Okon Ebong (2022) Competency Mapping And Organizational Productivity: A study of Lafarge Cement Company, Calabar, Cross River State, Nigeria, International Journal of Business and Management Review, Vol.10, No.4, pp.1-16
Keywords: Leadership, Negotiation., Productivity, communication, competency mapping
Social Intelligence and Successful Strategic Change Management: A study of Jubilee Syringe Manufacturing Co. Ltd, Akwa Ibom State, Nigeria (Published)
This research was designed to examine the relationship between Social Intelligence and Successful Strategic Change Management, a study of Jubilee syringe Manufacturing Co. Ltd, Akwa Ibom State. Cross sectional survey design was adopted for the study and a sample size of 118 respondents was drawn from the population size of 330. For the objective of the study to be achieved, five hypotheses were formulated. The major instrument for data collection was a structured questionnaire administered to the respondent using random sampling techniques. Data collected were analysed using simple percentage and Spearman Rank correlation. Results show that there is a significant correlation between Social Intelligence and Successful Strategic Change Management. Based on the finding of the analysis, In conclusion, this study supported other recent research findings that social intelligence is an important successful change management that is predictive of leadership. It also furthered the notion that intelligence is important in creating appropriate and original problem constructions. Because social intelligence is a trait that accounts for effective leader behaviour across multiple situations, it seems to reconcile the trait and situation approaches to leadership. Consequently, It is recommended that managers ensure positive organizational environment (working conditions, policies and procedures) necessary for stimulating successful strategic change management. Also, empirical studies should be conducted to identify factors that predict Successful Strategic Change Management among employees in Nigeria.
Citation: Aniefiok Gilead Robinson (2022) Social Intelligence and Successful Strategic Change Management: A study of Jubilee Syringe Manufacturing Co. Ltd, Akwa Ibom State, Nigeria, International Journal of Business and Management Review, Vol.10, No.3, pp.1-19
Keywords: : strategic change, Change Management, Leadership, Social Intelligence
Top Management Commitment and Sales Force Performance of Beverage Manufacturing Companies in Nigeria (Published)
This study was designed to examine the influence of top management commitment on salesforce performance in selected beverage manufacturing firms in Nigeria. The study population was 151 and made up of all persons that are involved in sales of both alcoholic and non-alcoholic beverages manufactured in Nigeria. The major instrument for data collection was the questionnaire. The proxies for top management commitment were leadership, management involvement, management support and resource allocation. The instrument was administered to every member of the population out of which 142 copies of the questionnaire were completed and returned in useable form. Data collected were analyzed using percentage analysis and hypotheses formulated were tested using the multiple regression analysis. Findings from the study revealed that there is significant relationship between the top management variables (i.e. leadership, management involvement, management support and resource allocation) and salesforce performance. Based on the findings, it was concluded that top management commitment influences salesforce performance in the beverage manufacturing companies in Nigeria. Consequently, it is recommended, among other things, that top management should show leadership by driving improvement that will enhance sales through the performance of the sales team. Also, they should allow team members’ input into decision making on issues concerning sales.
Citation: Ini Smart Udoh, Andrew Amuamuziam Okwudu and Uduak E. Joseph (2022) Top Management Commitment and Sales Force Performance of Beverage Manufacturing Companies in Nigeria,International Journal of Business and Management Review, Vol.10, No.1, pp.1-12
Keywords: Leadership, Management, Performance, Resource Allocation, involvement, salesforce, support
Effects of Leadership Styles on Productivity of Secretaries in the Public Sector (Published)
Recently, there have been concerns about the attitude of some secretaries or administrative assistants in various organisations across Ghana and this has been blamed on several factors. This study subjects the types of leadership styles to productivity of secretaries or administrative assistants in the public sector in Ghana. The study adopted quantitative approach and survey as a research design. This enabled the researchers to take primary data from large number of respondents. It was found out that Leadership is not attached to a particular style but uses a style that may fit the situation or circumstance they face. Many secretaries and administrative assistants are aware of the competences needed to perform their role. However, these competences are not in use or exhibited by this category of employees. Autocratic leadership style does not necessary lead to high turnover and absenteeism, low productivity and distortion of communication.
Keywords: Autocratic, Democratic, Human-Relations., Leadership, Performance, Productivity
The Effect of Transformational Leadership to Improve Motivation Implications on Performance of Employees Using Modified Information Technology (Published)
Banking or financing activity that complies with sharia (Islamic law) and its practical application through the development of Islamic economics. Some of the modes of Islamic banking/finance include mudarabah, wadiah, musharaka (joint venture), murabahah (cost plus), and Ijara (leasing). Sharia prohibits riba, or usury, defined as interest paid on all loans of money (although some Muslims dispute whether there is a consensus that interest is equivalent to riba). Investment in businesses that provide goods or services considered contrary to Islamic principles (e.g. pork or alcohol) is also haraam. The main issue in Indonesia is that profit-oriented organizations, whether privately owned enterprises, central government or local government, have not been fully led by leaders with leadership qualities, whereas business organizations are the spearhead of every country in the globalization competition.
Keywords: Employee, Leadership, Profit Taking, Sharia Bank
Good Leadership, Planning and Decision-Making Is A Panacea to Improved Productivity of Workers (Published)
The study ascertains that good leadership, planning and decision making is a panacea to improved productivity of workers. Four research questions were formulated to guide the study. Using a simple random sampling techniques, 100 workers were selected to form the sample size of the study. Data gathered through questionnaires was analyzed using mean scores. The findings of the study revealed that organizations that have good leadership, planning and decision-making processes, make available the right tools for work performance, record and acknowledged the improved productivity of workers. Based on the findings of this study, the following recommendations were made: Having discussed the findings of the study, the following recommendations are made. Organizations and other employers of labour who have not created enabling working environment should create one in other to enhance productivity. The job situation must be good/clearly communicated and merits must be fairly compensated. Employers should develop a family kind of relationship within and among their workers so that they can get the best out of the workers. Provide proper motivation that would leads to better working habits and increased productivity. In conclusion, organizations that set relevant goals and objectives should communicate same to the workers in clear terms, and provide modern technologies for job performance to achieve maximum productivity.
Keywords: Decision Making, Leadership, Planning, Productivity
Relationship between Leadership in International Organisation for Standardisation (ISO) and Performance of Private University Campuses in Eldoret, Kenya (Published)
University education plays a major role in the development of any country’s economy. The performance of universities is thus greatly dependent on the quality of education and related services provided therein. However, the extent to which International Organization for Standardization (ISO) certification enhances performance of universities still remains debatable, given the problems faced by these universities. This paper assesses leadership in universities as a component of ISO certification in relation to organisational performance. The authors look at perspectives from selected private university campuses in Eldoret, Kenya. Objectively, the study sought to determine the relationship between leadership and organisational performance of selected private university campuses in Eldoret, Kenya. Guided by Juran’s Theory of Quality, a correlational research design was adopted to compare the two variables. The target population comprised 1752 students and teaching staff. Nassiuma’s formula was used to obtain a sample size of 199 on which simple random sampling technique was applied. Collected data was analysed using both descriptive and inferential statistics. Pearson correlation and multiple regression were used to show the relationship between leadership and organisational performance of selected private university campuses in Eldoret, Kenya. The study found that there was a significant relationship between leadership and organizational performance of selected private university campuses in Eldoret, Kenya. In conclusion, leadership enhances organisational performance. This paper recommends that universities should not only get ISO certified but remain faithful to the requirements and standards especially the aspect of leadership to ensure organisational performance.
Keywords: ISO Certification, Leadership, Organizational Performance, Private Universities
New Approach to Leadership: Formative Leadership Model (Published)
This paper provides a new approach to leadership. The paper discusses the roles of leadership and its types in addition to distinguishing the Formative leadership several different models. The paper clarifies how the model of formative leadership an function in an organization, what are the characteristics of this model, moreover the paper gives an evaluation of the model based on its advantages and disadvantages.
Keywords: Effective, Leadership, Teams