International Journal of Education, Learning and Development (IJELD)

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communication

Open and Aggressive Communication Patterns: Impacts on Administrative Performance of Principals in Ekiti State, Nigeria (Published)

This study was carried out mainly to investigate the impact of open and aggressive communication patterns on the performance of administrative duties by principals in public secondary schools in Ekiti State, Nigeria. Descriptive research design of correlational study was used for the study. The population for this study consisted of 203 public secondary schools and 7,538 teachers. Validated instruments entitled, ‘’Open and Aggressive Communication Patterns Questionnaire’’ (OACPQ) and ‘’Performance of Administrative Duties Questionnaire’’ (PADQ) were employed to collect data from the sample of 300 teachers. Multistage sampling procedure was used for the study. The first stage involved the use of simple random sampling technique to select two Local Government Areas from each of the three Senatorial Districts. The second stage involved the use of simple random sampling technique to select five public secondary schools from each of the six Local Government Areas. The third stage involved the use of simple random sampling technique to select 10 teachers from each of the 30 public secondary schools. The study revealed that the level of performance of administrative duties as well as the extent of the use of open and aggressive communication patterns by the principals in public secondary schools in Ekiti State were relatively moderate; there was significant positive relationship between open communication pattern and performance of administrative duties by the principals; and there was no relationship between aggressive communication pattern and performance of administrative duties by the principals. The level of performance of administrative duties and the extent of the use of open and aggressive communication patterns were moderate. Open communication pattern made significant contribution to the performance of administrative duties while aggressive communication pattern was unable to.

Keywords: Open Communication, administrative duties, aggressive communication, communication, communication patterns

Communication and Managerial Competencies Needed for Successful Entrepreneurship by Female Polytechnic Students as Perceived by Stakeholders in South Western Nigeria (Published)

Citation: Titus. A. Umoru and Abosede B. Ademiluyi (2022) Communication and Managerial Competencies Needed for Successful Entrepreneurship by Female Polytechnic Students as Perceived by Stakeholders in South Western Nigeria, International Journal of Education, Learning and Development, Vol. 10, No.5, pp.17-32

The study investigated communication and managerial competencies needed for successful entrepreneurship as perceived by stakeholders in south western Nigeria. The researchers employed mixed method design involving the use of qualitative technique within a dominant quantitative design. Two research questions and two hypotheses guided the study. The population consisted of registered female entrepreneurs, female Office Technology and Management students and lecturers in public polytechnics in southwestern Nigeria. The instrument for quantitative data collection was a questionnaire while a semi structured interview was used to collect qualitative information for the study. The instrument was administered with the assistance of six research assistants.  Quantitative data was analyzed with percentage, mean rating, standard deviation, ANOVA and t-test while the qualitative data was analyzed with content analysis.  The result of the study showed that there are gender sensitive communication competencies and gender specific managerial competencies which female polytechnic undergraduates must master if they are to prosper in the patriarchal business environment of southwestern Nigeria.  Based on these findings, the study recommended the incorporation of gender specific items in the entrepreneurship curricula of polytechnic female students.

 

Keywords: Management, Polytechnic, communication, competencies and entrepreneurship

Correlation between Communication and Assertive Behavior with Work Discipline at Perusahaan Daerah Pasar Jaya Jakarta (Published)

Some factors that influence work discipline are the effectiveness of superior-subordinate communication and assertiveness. High communication effectiveness depends on the expertise of superiors to communicate information to subordinates. Assertiveness also depends on the employee himself. The purpose of this study was to determine whether there is a relationship between the effectiveness of superior-subordinate communication and assertiveness with work discipline among PD.Pasar Jaya head office employees, Jakarta. Work discipline is an attitude and behavior that intends to obey all company regulations based on self-awareness to adjust to company regulations (A.F Helmi, 1996: 34). Assertiveness is assertiveness can be understood as an individual’s right to determine his own behavior, thoughts and emotions and the responsibilities and consequences that Rakos takes (1991: 27). The effectiveness of superior-subordinate communication is an effective communication because the stimuli delivered and intended by superiors, are closely related to the stimuli that are captured and understood by subordinates (Tubbs & Moss, 2005: 22). The hypothesis in this study is Ha (1): “There is a relationship between the effectiveness of subordinate superiors communication with work discipline among PD.Pasar Jaya head office employees, Jakarta”. Ha (2): “There is an assertiveness relationship with work discipline among PD.Pasar Jaya head office employees, Jakarta”. Ha (3): “There is a relationship between the effectiveness of superior – subordinate communication and assertiveness with work discipline among PD Pasar Jaya head office employees, Jakarta”.The population in this study amounted to 170 people, the number of samples was 95 people using simple random sampling method. The scale of work discipline was 48 items, the effectiveness of superior-subordinate communication was 40 items and the assertiveness was 52 items. From the results of trials for the scale of work discipline obtained 37 valid items with reliability 0.918 which means very reliable, the effectiveness scale of superior-subordinate communication items 35 with a reliability of 0.955 which means highly reliable, and on a valid item assertiveness scale 47 with a reliability of 0.966 which means very reliable. Based on the analysis of the first hypothesis data bivariate correlation coefficient (r) of 0.612 P <0.05, then Ha (1) is accepted so that there is a relationship between the effectiveness of superior-subordinate communication with work discipline, the second hypothesis 0.493 P <0.05, then Ha ( 2) accepted so that there is a relationship between assertiveness and work discipline. By using the multivariate technique multiple correlation coefficient (R) of 0.644 P <0.05, Ha (3) is accepted so that there is a significant relationship between the effectiveness of subordinate superiors’ communication and assertiveness with work discipline at PD headquarters employees. Pasar Jaya Jakarta. Based on the results of data analysis, it can be concluded that there is a correlation between the effectiveness of superior-subordinate communication and assertiveness with work discipline among PD.Pasar Jaya head office employees, Jakarta. Based on categorization, the effectiveness of superior-subordinate communication and sufficient assertiveness can affect work discipline.

Keywords: Correlation, assertive behavior, communication, pasar jaya jakarta, work discipline perusahaan daerah

Influence of Social Media on Communication Skills and Academic Performance of Business Education Students in Colleges of Education in Southwest, Nigeria (Published)

The study assessed the influence of social media on communication skill acquisition and academic performance of business education students. The study had two specific purposes, three research questions and two hypotheses. Descriptive survey design was adopted for the study. The population consisted of 461 respondents. A structured questionnaire tagged Influence of Social Media on Communication Skills and Academic Performance Questionnaire (ISMCSAPQ) was used to collect data from the respondents. The instrument was subjected to face and content validation by three experts with a Cronbach reliability coefficient of 0.87. Mean and standard deviation were used to analyse the data to answer the research questions while linear regression statistic was used to test the hypotheses. The findings revealed among others that social media use significantly positively influence communication skills and academic performance of business education students in colleges of education. It was concluded that social media when used effectively for academic purposes is capable of improving communication skills and academic performance of Business Education students in colleges of education. The study is potentially of great significance to teachers and students, enabling them to recognize, accept and deploy social media as implements of teaching, learning and skill acquisition. It  was recommended among others that students should be encouraged to use social media to acquire necessary information while government provide conducive learning environment such as e-library for academic excellence.

 

Keywords: Academic, Business, Education, Media, Performance, Skills, Social, communication

A Perspective on the Co-Involvement of the Provider and the Recipient in the “Production” of Educational Services (Published)

The way in which the recipient of goods or services can be determined to engage in the production activity (which includes different stages such as design, production, delivery and advertising) is one of the points of interest for marketing researchers. The present study analyses the favourable conditions for this to happen, taking into account factors such as physical and emotional presence, communication or enthusiastic connection to the objectives proposed jointly by the provider and the recipient. The research consists of applying a questionnaire to the educational services sector. Constructs are analysed in terms of their reliability and validity before using linear regression to estimate how the variables are connected one to other. The results indicate that, among the indicators with which co-involvement has significant correlations, the indicator Didactic methods used in the classes influence the teacher-student communication remains significant, therefore it has an explanatory character. The involvement of the provider and the recipient in achieving the same objectives is, in the end, co-involvement, i.e. the pursuit of performance by achieving the proposed objectives. The analysis of the results shows that, by his behaviour, the provider influences the recipient’s decision to get involved or not in co-production.

Keywords: Co-Involvement, communication, interaction

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