The purpose of this article is to examine the need for emotional intelligence (EI) in conflict resolution and workplace. Based on the review of emotional intelligence models, we aimed to comprehend the ability to resolve the effect of conflict and the process of regulation and processing of conflicts. Data were collected from a total of 280 university employees through Emotional Quotient Inventory (EQ-i 2.0) and Thomas-Kilmann Conflict Mode Instrument (TKI). The results showed that the categories most frequently used by the participants were ‘Accommodation’, ‘Avoidance’ and ‘Compromise’. Women are among those who have used this kind of conflict resolution most. Additional results revealed significantly higher EI levels in females, a positive relationship between emotional intelligence and social intelligence, positive emotional intelligence in the Social Sciences department, and the significant impact of emotional intelligence on conflict resolution styles.The present article reported the impact of emotional intelligence on conflict resolution models, including the role of administrative staff in the Albanian context.
Emotional Intelligence, Religious Orientation and Marital Satisfaction as Predictors of Psychological Well-Being and Life-Satisfaction among the Anglican Clergy (Published)
The study examined emotional intelligence, religious orientation and marital satisfaction as predictors of psychological well-being and life satisfaction among the Anglican Clergy in Anambra State, Nigeria with 435 participants sampled through cluster and random sampling methods. Valid/reliable Emotional, Marital, Religious and Well-being scales measured emotional intelligence, marital satisfaction, religious orientation and psychological well-being respectively, adopting cross-sectional survey research design and multiple regression analysis statistics. Findings: Emotional intelligence and marital satisfaction had joint and independent prediction of psychological well-being, except for the independent prediction of religious orientation on psychological well-being (emotional intelligence β =.473, t = 10.577, P <.05; religious orientation β = .074, t = 1.722, P >.05 and marital satisfaction β = .088, t = 2.054, P <.05) and emotional intelligence, religious orientation and marital satisfaction have joint and independent prediction of life satisfaction (emotional intelligence β = .220, t = 4.539, P <.05, religious orientation β = .204, t = 4.352, P >.05, and marital satisfaction β = .204, t = 4.352, P <.05). Recommendations: The Clergy should engage themselves in training to improve their emotional intelligence, so as to enhance their level of religious orientation and marital satisfaction.
The Evaluation of Willingness to Receive Stroke: Determining the Impact of Emotional Intelligence and Personality Factors (Published)
Emotional intelligence (EI) and personality traits are associated with satisfactory experiences by the learners, according to certain studies. In turn, the relationship between personality factors, emotional intelligence and willingness to receive stroke is also important. Therefore, present study aims to explore the relationship between willingness to receive stroke, emotional intelligence and personality traits. The study was conducted on 296 high school students from schools located in different areas of Mashhad. It was hypothesized that EI and personality traits would significantly predict the level of willingness to receive stroke. The relationship of emotional intelligence and personality traits with willingness to receive strokes was explored and tested both theoretically and empirically. Schutte’s (1998) Self-report Emotional Intelligence (SSEIT), the Big Five Inventory (BFI), and Students’ Stroke Scale (SSS) were used to assess emotional intelligence, personality traits and willingness to receive stroke among high school students. These postulates were examined by Statistical package for the social sciences (SPSS) and structural equation modeling (SEM) techniques. The findings revealed that EI subscales were significant predictors of verbal and nonverbal strokes. Among the subscales, well-being positively and significantly predicted verbal stroke, while self-control negatively predicted non-verbal stroke. Further, Personality subscales were predictors of verbal strokes as well. Among the subscales, agreeableness and openness positively and significantly predicted verbal stroke, while neuroticism was a negative predictor. The findings suggest that emotional intelligence components are strong predictors of different components of stroke. Whereas, subscales of personality traits were found to be poor predictors of stroke components and only agreeableness and openness were found to positively and significantly predict verbal stroke.
Emotional Intelligence and Self-Management Training Programs in Reducing Peer Victimization among Nigerian Adolescents: Interaction Effects of Locus of Control and Gender (Published)
Peer victimization among adolescents especially the school-going adolescents is a growing concern in Nigeria. Initiatives by policy-makers, educationists and school authorities, among others have not yielded the desired results as youth involvement in organized armed crime has been on the increase. This study investigated the effect of self-management and emotional intelligence training programs in reducing peer victimization among Nigerian adolescents. A quasi experimental pretest, post-test, control group research design of 3x2x2 factorial matrix type was used for this study while gender (male and female) and locus of control (internal and external) used as moderating variables. The study participants were one hundred and eighty (180) Senior Secondary 2 students selected from 3 coeducational secondary schools in Remo educational block of Ogun State, Nigeria. One standardized instrument was used in collecting data while analysis of covariance was used to analyze the generated data. Results show that self-management and emotional intelligence training programs were effective in reducing peer victimization but self-management was found to be more effective. The study also revealed that only locus of control of participants combined to interact with the treatment in reducing peer victimization among the participants. Results showed that participants with internal locos of control benefit more from self-management and emotional intelligence training. It was concluded that participants’ peer relationship skills improved significantly as a result of the treatment. The findings have effectively demonstrated that the treatment packages could be used as veritable tools in equipping adolescents with necessary skills that can be used to expedite some kinds of cognitive processes in our youths such as decision-making, problem-solving, self-control, and therefore bringing about peaceful co-existence among the people.
Predicting Occupational Stress from Emotional and Social Intelligence of Civil Servants in Rivers State (Published)
The study focused on predicting occupational stress of civil servants form their emotional and social intelligence in Rivers State. The study adopted correlational design. A total of 600 civil servants were drawn through proportionate stratified sampling technique. Three instruments, Emotional Intelligence Scale (EIS), Social Intelligence Scale (SIS) and Occupational Stress Inventory (OSI) which were validated and had reliability coefficients of 0.827 for EIS, 0.849 for SIS and 0.953 for OSI respectively. Two research questions and two hypotheses guided the study. Relevant data gathered were analyzed with multiple regression analysis as statistical tool. The result of the study showed that the combination of emotional intelligence dimensions and social intelligence components are significant predictors of the occupational stress of both female and male civil servants and the predictive strengths accounted for 81.9% and 91.6% respectively for the variance in the occupational stress. Based on the findings, it is recommended that since it has been established that both emotional intelligence and its dimensions as well as social intelligence and its components could predict the occupational stress of civil servants, efforts should be made by individual researchers and Government sponsored researchers to further research on whether high or low emotional and social intelligences could increase or decrease occupational stress among civil servants.
IMPACT OF EMOTIONAL INTELLIGENCE AND SEX ON SECURITY CONSCIOUSNESS OF UNIVERSITY UNDERGRADUATES (Published)
This study investigated the impact of Emotional Intelligence and Sex on Security Consciousness of undergraduate students of Nnamdi Azikiwe University Awka. 872 participants were used for the study. They comprised of 412 males (47.2%) and 460 females (52.8%) aged between 18 – 35 years with a mean age of 26.5 years and standard deviation of 5.34. Trait Emotional Intelligence Questionnaire-short form (TEQue-SF) by Petrides and Furnham (2006) and Security Consciousness Inventory (SCI) by Umeobi (2013) were used to collect the data for this study. Three hypotheses were tested in the study. The first hypothesis which stated that “Students of high emotional intelligence will not differ significantly from those of low emotional intelligence on security consciousness” was rejected at F (864) = 7.20, P < .05. The second hypothesis which stated that “Male students will not differ significantly from female students on security consciousness” was rejected at F (864) = 17.64, P < .05. The third hypothesis which stated that “Emotional intelligence (high/low) and sex (male/female) will not have significant interaction effect on security consciousness among students” was accepted at F (864) = 1.11, P > .05. The results were discussed and recommendations were also made.