British Journal of Marketing Studies (BJMS)

EA Journals

Management

Perception of Stakeholders on the Maintenance Management Strategies for Sports Facilities in Selected Universities in Southwestern, Nigeria (Published)

The paper identified and examined facilities maintenance strategies adopted in selected universities in south-western Nigeria, examined maintenance planning and factors influencing the choice of maintenance strategies adopted in the study area. Data were sourced using a structured questionnaire administered on sportsmen and women and the maintenance staff of the maintenance department in the universities sampled. The sample size captured all the fifteen games, featured in Nigeria university games association (NUGA) in the three federal universities that had such facilities for the fifteen games and have hosted the national and international sporting event were purposively selected. Data were analyzed using frequency distribution, percentages and mean response analysis. The findings revealed that the most influencing factors for the choice of maintenance strategies were maintenance policy with a mean score of (3.90), technological factors (3.85), maintenance standard (3.76), maintenance tactics (3.74), economic factors (3.74), and environmental factors (3.73). The study concluded that the most widely used maintenance strategy was reactive maintenance strategy and identified its problem to be the adoption of a piecemeal approach to the maintenance of facilities thereby resulting in under-maintenance of sports facilities.

Keywords: Factors, Maintenance, Management, Planning, Sports Facilities, Strategies.

The Determinants Affecting the Customs Risk Management (Crm) in Dong Nai Province (Published)

In modern customs management, the application of risk management (RM) is considered to be important. The customs risk management can identify the key areas of potential high risk of smuggling, trade fraud, tax evasion and budget deficits so that customs administrations can take effective preventive measures. At the same time, it will create favorable conditions for enterprises to obey customs law. The objective of this study is to find out various factors affecting the customs risk management (CRM) in Dong Nai province. Data surveyed 200 managers of enterprises related to Dong Nai customs. The surveying time is from 9/2017 to 3/2018. Data processed by SPSS 20.0 and method used by the multiple linear regression analysis. The research results showed there are three key factors that affecting the customs risk management (CRM) in Dong Nai province with level significance 5 percent.  

Keywords: CRM, Customs, LHU, Management, Risk

The Recommendations Enhancing The Effectiveness Of Credit Risk Management For Commercial Banks In Ho Chi Minh City (Published)

In Vietnam, the commercial banks are in virtually the country and have been subject to a great deal of regulations. One of the regulations is the minimum capital commercial banks must keep absorbing loss if unexpected things happen. Besides, the credit risk is one of the most significant risks that banks face, considering that granting credit is one of the main sources of income in commercial banks. Therefore, the management of the risk related to that credit affects the profitability of the banks. The aim of the research is to provide readers with accurate information regarding factors affecting the credit risk management of commercial banks in Ho Chi Minh City and the researcher has the recommendations enhancing the effectiveness of credit risk management for commercial banks in Ho Chi Minh City. The study results showed that there were 250 managers of commercial banks in Ho Chi Minh City who interviewed and answered about 19 questions. Data collected from June 2016 to December 2016 for commercial banks in Ho Chi Minh City. The paper had been analyzed KMO test, Cronbach’s Alpha and the result of KMO analysis which used for multiple regression analysis. Managers’ responses measured through an adapted questionnaire on a 5-point Likert scale (Conventions: 1: Completely disagree, 2: Disagree, 3: Normal; 4: Agree; 5: completely agree). Hard copy and online questionnaire distributed among 1.000 managers of commercial banks in Ho Chi Minh City. In addition, the exploratory factor analysis (EFA) results showed that there were five factors, which included of factors following human resources (X1), macro environment  (X2), customer (X3), technology capabilities (X4) and financial capabilities (X5) with significance level 5 percent. In addition, all of five components affecting the management of the credit risk at commercial banks in Ho Chi Minh City with significance level 5 percent. The research results processed from SPSS 20.0 software.   

Keywords: Commercial Banks, Credit risk, Management, credit risk management and Hutech

THE EFFECT OF QUALITY COST MANAGEMENT ON FIRMS PROFITABILITY (Published)

The paramount objective of a firm or organization is to earn and maximize profit in the long run. To achieve this, firms put in place diverse strategies, one of which is quality improvement. This value-added activity has some attendant cost implications, so also do the failures in a firm’s product or service. These cost implications together make up the group of quality costs, and they put a strain on the profit making ability of a firm. The objectives of this study were to find out how quality costs can be managed and how their management affects the profitability of firms. The survey design was adopted to gather data from the hospitality industry in Bayelsa State. The correlation analysis (SPSS version 20) was used to analyze the data and from the results obtained it was concluded that there is a significant relationship between quality cost management and firm profitability. It was recommended that effective quality cost management systems be put in place by firms to enhance their profitability and that firms should channel more efforts towards prevention and appraisal activities, this will reduce the extent to which they spend on internal and external failures and lead to increased profitability

Keywords: Cost, Effect. Quality, Management, Profitability

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