International Journal of Management Technology (IJMT)

EA Journals

Technology

Negative Impacts of Technology in Nigerian Society (Published)

Technology has been evolving since the foundation of the world, from the mastery of fire by man to supercomputers, the electronics and nuclear weapons of the twenty first century and the most recent includes the print, telephone and the internet. These recent technologies have improved communications on a global scale in various areas such as advanced economy, development of destructive weapons, unwanted by-products, and privacy encroachment. Questions have been raised on whether technology improves the society or worsens its existence. This paper investigated the opinion of people on the age range who mostly use modern technology about the negative effects of technology on Nigerian society. The study used questionnaire to gather data from students of higher institution in Rivers State. These students come from different states of the federation, thus making the sample representative of Nigerian society. It was discovered that the problem is technological addiction which leads to isolated generation, over reliance, and obsession. This paper argued that over usage of modern technology or inappropriate usage yields negative effects on the user and advised that users should be self-disciplined when using them.

Keywords: Addiction, Internet, Mobile Phone, Negative effect, Social Network, Technology

Office Automation: A Tool for Quality Assurance in Work Delivery in Office Technology and Management (OTM) (Published)

This paper x-rayed how office automation has helped the Office Technology and Management graduates to increase productivity in their work. Two research questions guided the study. The paper examined critically the equipment found in an automated office and how it has actually assured the quality performance of the secretary. A total of 360 Office Technology and Management graduates selected from public and private organizations in Delta South Senatorial District formed the population of the study. The sample of this study consisted of 108 graduates of Office Technology and Management. The information collected from the respondents was grouped together for meaningful analysis of the data using simple percentages. Suggestions were made as to what the Office Technology and Management graduate must do in order to get the best out of an automated office. Based on the researcher’s findings, recommendations which includes that secretaries should not entertain fear that automated devices will displace them but rather to see it as something which has come to assist them to do their jobs in order to improve their efficiency and productivity are made to strengthen the Office Technology and Management graduates chances of being totally familiar with the modern equipment so that increased productivity can be guaranteed and quality assured.

Keywords: Management, Office Automation, Productivity, Quality Assurance, Technology

AN EMPIRICAL STUDY OF AUTOMATED TELLER MACHINE (ATM) AND USER SATISFACTION IN NIGERIA: A STUDY OF UNITED BANK FOR AFRICA IN SOKOTO METROPOLIS (Published)

The Nigerian Banking sector over the years has been experiencing significant changes and development in its Information and Communication Technology. Among the development is the introduction of Automated Teller Machine (ATM) that intends to decongest the banking halls as customers now can go to any nearest ATM outfit to consummate their banking transactions such as: cash withdrawal, cash deposit, bill payments, and transfer of fund between accounts. The purpose of this paper was to measure the satisfaction of customers as regards to ATM services. The research was carried through across-sectional survey design which questioned respondents on ATM services. The population of study mainly constituted of customers of United Bank for Africa within Sokoto metropolis. The sample in this study consisted of 100 respondents who are users of the ATM services. The data collected was analyzed by use of multiple logistic regression analysis. The findings revealed that, the impact of ATM services in terms of their perceived ease of use, transaction cost and service security is positive and significant. However, the result also indicates that the impact of ATM services in terms of availability of money is positive but insignificant

Keywords: Automated Teller Machine and Satisfaction, Technology

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