The 4.0 Industrial Revolution Affecting Higher Education Organizations’ Operation in Vietnam (Published)
The 4.0 industrial revolution (Industry 4.0) will affect almost every sector of the economy, but the degree of impact varies. The most influential are labor-intensive industries such as apparel and electronics. These are industries with hundreds or even thousands of workers, so there will be challenges when automation is increasing. In addition, a higher education organization’s success is influenced by factors’ operating in it’s internal and external environment; a higher education organization can increase it’s success by adopting strategies which manipulate these factors to it’s advantage. A successful higher education organization will not only understand existing factors but also forecast change, so that it can take advantage of change within the environments in which it operates. The study results showed that there were 150 persons who are the managers of higher education organization in Vietnam who interviewed and answered about 13 questions. Data collected from March 2016 to March 2017 for higher education organizations in Vietnam. The paper had been analyzed KMO test, Cronbach’s Alpha and the result of KMO analysis which used for multiple regression analysis. Managers’ responses measured through an adapted questionnaire on a 5-point Likert scale (Conventions: 1: Completely disagree, 2: Disagree, 3: Normal; 4: Agree; 5: completely agree). Hard copy and online questionnaire distributed among 1.000 managers of higher education organization in Vietnam. In addition, the exploratory factor analysis (EFA) results showed that there were three factors, which included of factors following human resource quality (X1), macro environment change (X2), technology capabilities (X3) with significance level 5 percent. In addition, all of three components affecting the higher education organizations’ operation in Vietnam with significance level 5 percent. The research results processed from SPSS 20.0 software.
Keywords: High Tech, Higher Education, Industry 4.0, Internet, Organization
Customer Analysis within Balanced Scorecard (Published)
The paper considers theoretical aspects of the applied strategic customer analysis based on the on the balanced scorecard customer element developed by the author to be applied in the research process of the strategic organization distribution activity aspects and its sales management. The methodology of the research is the Balanced Scorecard concept (BSC) as well as the author’s applied strategic analysis concept. The applied strategic customer analysis is assumed to encompass comparative assessment, variances diagnostics and indicators forecast of the BSC customer element within the strategic customer goals. The author draws a conclusion that the applied strategic customer analysis is a new and sufficiently effective instrument to research strategic aspects of the organization distribution activity and to form an analytical support of the strategic sales management in the present-day environment.
Keywords: Applied Strategic Analysis, Balanced Scorecard., Management, Organization, Sales
Classical to Modern Organization Theory (Published)
Organization is a relatively young science in comparison with the other scientific disciplines. (Ivanko, 2013) Accounts of the growth of organizational theory usually start with Taylor and Weber, but, as Scott (1987) mentions, organizations were present in the old civilizations which goes back to Sumerians (5000, BC) and which experiences its maturation phase with Taylor, Fayol and Weber, continuing to come up to present with modern management methods and principles. The modern organization may be the most crucial innovation of the past 100 years and it is a theory which will never complete its evolution as the human being continues to exist. Understanding how organizations work has been the focus of scientists and scholars until the early part of the 20th century. Just as organizations have evolved, so to have the theories explaining them. These theories can be divided into 9 different “schools” of thought (Shafritz, Ott, Jang, 2005): Classical Organization Theory, Neoclassical Organization Theory, Human Resource Theory, or the Organizational Behavior Perspective, Modern Structural Organization Theory, Organizational Economics Theory, Power and Politics Organization Theory, Organizational Culture Theory, Reform Though Changes in Organizational Culture and Theories of Organizations and Environments. This introductory paper will concentrate on the classical to modern structural organization theory and is divided as follows: The introduction talks about the developments of the organization and organization theory from its early stages with detailed definitions. In section 2, theoretical roots in other words literature review on the subject will be presented. At further section, by looking at the perspectives of the 29 pioneering people, main principles of the classical to modern organization theory are presented one by one. Section 4 discusses and concludes the paper.
Keywords: Classical, Modern, Organization, Organization Theory.
Classical Organization Theory: From Generic Management of Socrates to Bureaucracy of Weber (Published)
Organization is a relatively young science in comparison with the other scientific disciplines. (Ivanko, 2013) Accounts of the growth of organizational theory usually start with Taylor and Weber, but, as Scott (1987) mentions, organizations were present in the old civilizations which goes back to Sumerians (5000, BC) and which experiences its maturation phase with Taylor, Fayol and Weber, continuing to come up to present with modern management methods and principles. The modern organization may be the most crucial innovation of the past 100 years and it is a theory which will never complete its evolution as the human being continues to exist. Understanding how organizations work has been the focus of scientists and scholars until the early part of the 20th century. Just as organizations have evolved, so to have the theories explaining them. These theories can be divided into 9 different “schools” of thought (Shafritz, Ott, Jang, 2005): Classical Organization Theory, Neoclassical Organization Theory, Human Resource Theory, or the Organizational Behavior Perspective, Modern Structural Organization Theory, Organizational Economics Theory, Power and Politics Organization Theory, Organizational Culture Theory, Reform Though Changes in Organizational Culture and Theories of Organizations and Environments. This paper will concentrate on the very beginning theory namely classical organization theory and is divided as follows. The introduction talks about the developments of the organization and organization theory from its early stages with detailed definitions. In section 2, theoretical roots in other words literature review on the subject will be presented. At further section, by looking at the perspectives of the 15 pioneering people (Socrates, Smith, Owen & Babbage, McCallum, Towne, Watt, Metcalfe, Fayol, Taylor, Gantt, Gilbreths, Barth, Weber, and Gulick) main principles of the classical organization theory are presented one by one. Section 4 mentions strengths and weaknesses of the classical organizational theory and section 5 discusses and concludes the paper.
Keywords: Classical, Organization, Organization Theory.