Application of a Performance Barometer on a Small Scale Veterinary Practice (Published)
Performance barometers that depict the performance of certain food and agriculture-related activities has been developed and implemented wherein relevant indicators are selected and weighted according to their importance. The current paper hypothesized the applicability and suitability of the performance barometers to a small scale veterinary practise as a model for a business enterprise. Performance indicators were developed, and results were assigned retrospectively from the business data base. Weights were assigned to the developed indicators and a business barometer was developed using the relevant methodologies. The findings of the paper strongly support the hypothesis that a performance barometer could easily and successfully be used to portray the results of any business following the prioritization and weighting methodology of the key performance indicators. A business barometer is a facet that easily and clearly illustrates the attributes of increase and/or decrease of the performance of an enterprise without the need of referral to other documents
Keywords: Balanced Scorecard., Business Barometer, Performance Indicator, Performance Management.
Customer Analysis within Balanced Scorecard (Published)
The paper considers theoretical aspects of the applied strategic customer analysis based on the on the balanced scorecard customer element developed by the author to be applied in the research process of the strategic organization distribution activity aspects and its sales management. The methodology of the research is the Balanced Scorecard concept (BSC) as well as the author’s applied strategic analysis concept. The applied strategic customer analysis is assumed to encompass comparative assessment, variances diagnostics and indicators forecast of the BSC customer element within the strategic customer goals. The author draws a conclusion that the applied strategic customer analysis is a new and sufficiently effective instrument to research strategic aspects of the organization distribution activity and to form an analytical support of the strategic sales management in the present-day environment.
Keywords: Applied Strategic Analysis, Balanced Scorecard., Management, Organization, Sales
The Impact of Balanced Scorecard (BSC) On the Financial Performance of Shareholding Industrial Companies in Jordan (Published)
This study aimed at determining the extent of the impact of applying the balanced scorecard, in the industrial Jordanian companies, on their financial performance. The study adopted the analytical-descriptive approach. To achieve the study’s goals the researcher designed a questionnaire as a tool for data collection. The population of the study consisted of 75 industrial companies where as the selected sample consisted of (33) companies. The study concluded that these companies didn’t adopt the balanced scorecard, besides there was a correlation between applying the balanced scorecard and the financial performance of these companies. The study recommends that top managements of these companies should make efforts to apply the balanced scorecard in their business.
Keywords: Amman Stock Exchange, Balanced Scorecard., Industrial companies in Jordan