European Journal of Logistics, Purchasing and Supply Chain Management (EJLPSCM)

EA Journals

Nigeria

Porter’s Five Forces and Competitive Advantage of Telecommunications Firms in Nigeria (Published)

Telecommunications Firms in Nigeria. The survey research design was adopted in the study. The study had a population of 181 and was treated as census study. The primary instrument used in data collection was questionnaire. Two firms, Airtel and MTN were involved in the study. The study made use of the survey research design and achieved 61.38% response rate.  Data analysis was done with multiple   regression.  The study revealed an adjusted R2 of 0.723 which implies that about 72.3% of the variables of Porter’s Five Forces studied when combined will account for about 72.3% changes in competitive advantage in telecommunications firms in Nigeria.  Specifically, Buyers’ Bargaining Power (Beta = 2.981, t= 4.785, P< 0.05); Current Rivalry (Beta = 1.003, t= 2.145, P< 0.05); Threat of Substitute (Beta = 1.064, t= 2.011, P< 0.05)   and Threat of New Entrant (Beta = 3.138, t= 3.017, P< 0.05) were all significant in influencing competitive advantage among telecommunication firms in Nigeria. However, Suppliers Bargaining power (Beta = 1.372, t= 1.847, P> 0.05).  had no significant influence. It was concluded that Buyers’ Bargaining Power, Current Rivalry, Threat of Substitute and Threat of New Entrant were the key forces that influence competitive advantage among telecommunication firms in Nigeria, while Suppliers Bargaining power was weak and therefore, not capable of influencing competitive advantage among telecommunications firms in Nigeria. It was  recommended that  telecommunications companies in Nigeria should  pay close attention to Buyers’ Bargaining  Power and  strategize  on satisfying customers, meeting their needs and retaining their patronage;   continuously monitor their competitors, launch aggressive campaigns, provide loyalty programmes and provide appropriate strategic response,  strategize on retaining their customers and making difficult for new telecommunications firms to birth in the country;  should  ensure that their actions and policies do not cause their customers to switch to other brands but influence customer loyalty,   in  order  improve their   competitive position.

 

Keywords: Competitive Advantage, Nigeria, Porter’s Five Forces, Telecommunication Firms

Assessment of Airport Service Quality in Nigeria (Published)

The study assessed the airport service quality (ASQ) in Nigeria using the SERVQUAL Model from both the perspectives of the airlines and air transport passengers as major consumers of airport services in Nigeria. Using the Nnamdi Azikiwe International Airport (NAIA), Abuja and Murtala Muhammed International Airport (MMIA), Lagos; as case studies, we used questionnaire as survey instrument to elicit the service quality expectations and perceptions of airlines and air passengers in both airports. SERVQUAL model was used to determine the airport service quality which was subsequently compared. The results of the study indicates that from both perspectives of the airlines and air passengers, the airport service quality (ASQ) in both airports are low and cannot meet the service quality expectations of both airlines and passengers. However, the results show that the MMIA, Lagos offers higher quality of airport services than NAIA, Abuja.

Keywords: Nigeria, Service Quality, airline, airport, passengers

Transportation System in Obàléndé Lagos, Nigeria: Prospects and Challenges (Published)

Challenges of transportation in Obàléndé  area of Lagos Nigeria can only be felt and experienced by its ever increasing commuters and the numerous vehicles plying the road facility. Though the status quo of transportation in that area cannot be outrightly written off, the prospect of keeping in view possible transport infrastructures into the transport system and executing it at the adequate locations in the said area is a feat that is worth researching into. This research looks into the actual transportation challenges faced by Nigerians in Obàléndé  area of Lagos, with every possible conceivable solutions that is practical. The data gathered for this research will be via literature review and structured interview. The interviews will be conducted using purposive sampling methods and the data analysis will be done using coding and content analysis. From the information obtained it is recommended

Keywords: BRT, Challenges, LAGBUD, Lagos, Nigeria, Obàléndé, Prospects, Transportation

SUPPLY CHAIN MANAGEMENT AND COMPLETION OF PETROLEUM PROJECTS IN NIGERIA (Published)

Projects are executed for several reasons. The elements of risk and uncertainty inherent in virtually all projects explain why the project characteristics like duration, cost and quality cannot be precisely predicted. These risks, uncertainty and other factors are responsible for the delays or even abandonment of several projects for which Nigeria is notorious. Procurement of goods and services is a crucial determinant of whether or not a project will be completed. With the Nigerian Petroleum Development Company as case study, this paper examined how project completion depends on supply chain management, of which procurement is an essential subset and proxy. The study was questionnaire-driven, and the Statistical Package of the Social Sciences was used to analyse the results vide chi square test, correlation and cross-tabulation. The research found that strict adherence to SCM practices, will facilitate prompt completion of petroleum projects with its attendant benefits to the stakeholders

Keywords: Completion, Just-in-time, Nigeria, Petroleum project, Procurement, Supply chain management

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