European Journal of Computer Science and Information Technology (EJCSIT)

EA Journals

Artificial Intelligence

Agentforce 2.0: Transforming Business Processes Through AI-Driven Automation (Published)

This article examines Agentforce 2.0, Salesforce’s advanced AI-driven automation platform that transcends conventional automation capabilities by integrating natural language processing and dynamic decision-making algorithms. The platform represents a fundamental paradigm shift in business process architecture, enabling organizations to reimagine core functions through contextually-aware intelligent agents capable of managing complex, multi-stage processes with minimal human intervention. The technological framework combines sophisticated multi-tiered infrastructure with fifth-generation enterprise automation capabilities, allowing for unstructured data processing, adaptive learning, and contextual decision-making. Implementation success depends on structured methods encompassing technological, organizational, and human dimensions, with phased deployment methods demonstrating superior outcomes. Measuring impact requires comprehensive frameworks addressing operational efficiency, customer experience, and financial dimensions. Agentforce 2.0 delivers quantifiable benefits across lead management, customer service, administrative tasks, and customer engagement, creating sustainable competitive advantage through enhanced operational performance and superior customer experiences. The platform’s ability to transform business processes while maintaining high quality standards positions it as a cornerstone technology for organizations seeking strategic automation solutions in an increasingly competitive business landscape.

Keywords: Artificial Intelligence, Intelligent automation, business process transformation, natural language processing, sentiment analysis

Model Context Protocol: Enhancing LLM Performance for Observability and Analytics (Published)

The Model Context Protocol (MCP), developed by Anthropic, addresses critical limitations in how large language models (LLMs) process and interact with observability and analytics data in enterprise environments. The article examines how MCP establishes a standardized framework for managing context in LLM systems, enabling more effective handling of complex, real-time data streams. The protocol introduces sophisticated mechanisms for context encoding, management, interaction patterns, and output formatting that collectively enhance LLM performance in observability scenarios. By implementing strategic approaches such as differential updates, importance-based refresh rates, and contextual caching, MCP effectively mitigates common challenges including context overload, token window limitations, and dynamic context requirements. The framework enables seamless integration with diverse data sources including time-series databases, log management systems, service mesh telemetry, and business KPI systems. The article also explores scaling considerations for enterprise implementations and outlines the substantial benefits of MCP adoption, including enhanced insight generation, reduced operational overhead, improved decision support, and future-proofed analytics pipelines. Through structured context management, MCP transforms how LLMs understand and respond to observability data, enabling more accurate, efficient, and actionable analytics in complex distributed systems.

Keywords: Artificial Intelligence, context management, distributed systems, large language models, observability

Predictive Medicine: Leveraging AI/ML-Optimized Lakehouses in Modern Healthcare (Published)

The integration of artificial intelligence and machine learning within healthcare data architectures represents a transformative advancement in modern medicine, enabling unprecedented capabilities in predictive analytics and clinical decision support. AI/ML-Optimized Lakehouses provide a unified framework for managing the explosive growth of healthcare data across disparate systems while maintaining regulatory compliance and data integrity. This article synthesizes quantitative evidence demonstrating the technical performance and clinical impact of these advanced architectures. The framework consolidates heterogeneous healthcare data sources, processes both structured and unstructured clinical information, and enables sophisticated predictive modeling across acute care, chronic disease management, and population health domains. Technical advantages include dramatic improvements in query performance, data integration efficiency, and storage optimization while maintaining stringent security requirements. Clinical applications demonstrate significant improvements in early detection of adverse events, complication forecasting, and resource utilization optimization. Implementation considerations highlight the importance of robust governance frameworks, standardized integration approaches, comprehensive validation protocols, and effective change management strategies. The collective evidence indicates that AI/ML-Optimized Lakehouses provide the essential foundation for transitioning healthcare from reactive to proactive care models, ultimately enhancing patient outcomes and operational efficiency.

Keywords: Artificial Intelligence, Clinical Decision Support, healthcare data architecture, precision medicine, predictive analytics

AI in Software Engineering – How Intelligent Systems Are Changing the Software Development Process (Published)

Artificial intelligence is fundamentally transforming software engineering practices across all phases of development, evolving from basic assistance tools to active collaborators in the creation process. This transformation represents a paradigm shift in how software is conceptualized, developed, and maintained, with substantial impacts on productivity, quality, and professional roles. The integration of AI capabilities extends throughout the entire software development lifecycle, from requirements analysis and architectural design to implementation, testing, and operations. Modern AI coding assistants built on large language models demonstrate increasingly sophisticated capabilities in code generation, context understanding, and optimization suggestions across multiple programming languages. These technologies serve as productivity multipliers and knowledge equalizers within development teams, enabling significant reductions in routine task completion time while allowing developers to focus on higher-value creative and architectural activities. Despite these benefits, important challenges persist, including technical constraints, developer dependency concerns, intellectual property uncertainties, and privacy considerations. As AI continues to reshape the software engineering landscape, organizations, educational institutions, and individual practitioners must carefully navigate these evolving dynamics to maximize benefits while mitigating potential drawbacks.

Keywords: Artificial Intelligence, code generation, developer productivity, ethical considerations, software development

Transforming Industries: The Impact of AI-Driven Network Engineering and Cloud Infrastructure (Published)

Artificial intelligence is revolutionizing network engineering and cloud infrastructure across various industries, transforming how organizations manage and optimize their digital operations. This transformation spans telecommunications, healthcare, financial services, and manufacturing sectors, where AI-driven solutions enable enhanced efficiency, improved security, and automated decision-making capabilities. The integration of AI technologies has enabled predictive analytics, proactive maintenance strategies, and real-time optimization across complex interconnected systems. Organizations implementing these advanced solutions have achieved significant improvements in operational efficiency, system reliability, and resource utilization while reducing costs and enhancing service quality.

Keywords: Artificial Intelligence, Cloud Computing, Digital Transformation, network infrastructure, predictive analytics

The Transformative Impact of Artificial Intelligence on Supply Chain Management: A Contemporary Analysis (Published)

This article examines the transformative impact of Artificial Intelligence (AI) on supply chain management, focusing on four key areas: supply chain evolution, demand forecasting, warehouse automation, and logistics optimization. The article analyzes comprehensive data from global enterprises to demonstrate how AI implementation has revolutionized traditional supply chain processes. The article reveals significant improvements in operational efficiency, inventory management, and customer satisfaction through AI-driven solutions. The article highlights how machine learning algorithms and predictive analytics have enhanced demand forecasting accuracy, reduced supply chain disruptions, and optimized warehouse operations. Furthermore, the integration of AI-powered robotics and automation in logistics has led to substantial improvements in delivery performance, resource utilization, and environmental sustainability, marking a paradigm shift in supply chain management practices.

Keywords: Artificial Intelligence, demand forecasting, logistics optimization, supply chain management, warehouse automation

Smart Manufacturing: AI and Cloud Data Engineering for Predictive Maintenance (Published)

The integration of artificial intelligence and cloud data engineering has revolutionized maintenance strategies in smart manufacturing environments, enabling the transition from traditional reactive and scheduled approaches to sophisticated predictive frameworks. This article examines the transformative impact of predictive maintenance across manufacturing sectors, detailing how the convergence of Internet of Things (IoT), machine learning algorithms, and cloud-based analytics creates unprecedented opportunities for operational optimization. Beginning with an assessment of traditional maintenance limitations, the article progresses through a comprehensive examination of cloud data engineering architectures that form the technological backbone of modern predictive systems. Detailed attention is given to various AI and machine learning methodologies—including anomaly detection, regression-based models, classification algorithms, and transfer learning approaches—that enable increasingly accurate equipment failure forecasting. The article further illuminates how digital twin technology facilitates scenario testing, virtual commissioning, and simulation-based optimization without risking physical equipment. Despite implementation challenges related to data quality, organizational resistance, and cybersecurity concerns, organizations successfully deploying predictive maintenance achieve substantial strategic benefits, including reduced downtime, optimized resource allocation, improved product quality, and enhanced safety. The future landscape of predictive maintenance is characterized by emerging technologies such as explainable AI, edge computing, and system-level monitoring, with environmental sustainability representing an increasingly important dimension of maintenance value propositions

 

Keywords: Artificial Intelligence, Industry 4.0, Predictive Maintenance, cloud data engineering, digital twins, machine learning

Leveraging AI/NLP to Combat Health Misinformation and Promote Trust in Science (Published)

The proliferation of health misinformation online poses a significant threat to public well-being and erodes trust in scientific consensus. Artificial Intelligence and Natural Language Processing offer powerful tools for identifying and countering such misinformation across digital platforms. By examining techniques like concept clustering and bot detection as applied to e-cigarette discussions on social media, this paper illuminates how these technologies can detect problematic content and proactively promote accurate scientific information. The analysis reveals patterns in how misinformation spreads through automated accounts, emotional triggers, and network effects. Beyond detection capabilities, AI can generate accessible scientific content, tailor communication to address public concerns, and personalize health messaging for diverse audiences. Despite promising applications, implementation faces challenges including distinguishing nuance from falsehood, addressing algorithmic bias, balancing free expression with harm prevention, ensuring system transparency, adapting to evolving tactics, and integrating human oversight effectively. Developing ethical AI solutions for health communication requires balancing technological capabilities with human expertise while safeguarding fundamental rights.

Keywords: Artificial Intelligence, bot detection, health misinformation, information ecosystems, sentiment analysis

AIDEN: Artificial Intelligence-Driven ETL Networks for Scalable Cloud Analytics (Published)

This article introduces a novel framework for AI-driven cloud data engineering that addresses the growing challenges of scalable analytics in enterprise environments. The article presents an intelligent system architecture that leverages machine learning techniques to dynamically optimize extract, transform, and load (ETL) processes across distributed cloud infrastructures. The approach employs adaptive resource allocation, predictive scaling mechanisms, and metadata-driven processing to significantly enhance data pipeline efficiency while minimizing operational costs. The framework incorporates a self-tuning transformation engine that autonomously manages schema evolution and workload distribution based on historical performance patterns and real-time system metrics. Experimental evaluation across multiple industry scenarios demonstrates substantial improvements in processing throughput, resource utilization, and overall system reliability compared to traditional ETL methodologies. The proposed solution provides data engineers with an adaptive platform that evolves alongside changing data volumes and complexity, offering a promising direction for next-generation enterprise data architectures.

Keywords: Artificial Intelligence, Cloud Computing, ETL optimization, data pipeline automation, scalable analytics

Harnessing AI and ML for Entity Resolution in Insurance Data Management (Published)

The insurance industry faces significant challenges with fragmented data environments that impede operational efficiency and customer experience. Entity resolution, the process of identifying and linking records that refer to the same real-world entities across disparate datasets, has emerged as a critical capability for addressing these challenges. This article explores the evolution of entity resolution approaches in insurance from traditional rule-based techniques to sophisticated AI-driven solutions. The transformation began with deterministic matching approaches, progressed through probabilistic models, and has now entered an era of machine learning and artificial intelligence applications. Modern entity resolution solutions leverage fuzzy matching algorithms, natural language processing, graph-based analysis, supervised and unsupervised learning models, and deep neural networks to achieve unprecedented accuracy in linking policyholder records, claims, and financial transactions. The implementation framework for insurance-specific entity resolution encompasses data preparation, integration architecture, threshold optimization, governance mechanisms, scalability considerations, and privacy safeguards. These advanced capabilities deliver substantial business value across fraud detection, customer relationship management, claims processing, regulatory compliance, and underwriting functions. Looking forward, emerging trends such as federated learning and ethical considerations in algorithmic decision-making will continue to shape the advancement of entity resolution technology in insurance data management.

Keywords: Artificial Intelligence, entity resolution, graph analytics, insurance data management, probabilistic matching

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