Bridging Stakeholders’ Expectations Gap: The Role of Sustainability Reporting of Listed Firms in Nigeria (Published)
Studies have shown that expectation gaps among stakeholders have resulted into information asymmetry. In view of this, this study investigated the role of sustainability reporting in bridging the stakeholders’ expectation gaps in Nigeria. The study adopted cross sectional survey research design, and used online structured questionnaire to collect primary data. 150 copies of questionnaire were distributed, out of which 138 copies were returned. Data obtained from the respondent were analysed using descriptive and inferential statistics. The regression result from hypothesis one revealed that sustainability reporting practices has significant role in improving the disclosure of information regarding business activities in Nigeria (Adj. R2 =0.545; F = 58. 176; p =0.001<0.05 ), while that of hypothesis two showed that sustainability reporting practices is an effective tool for effectively bridging the gaps in stakeholder expectations within Nigerian businesses ( Adj.R2 =0.565; F = 75.112; p = 0.001 <0.05 ).The regression result from hypothesis one revealed that sustainability reporting practices has significant role in improving the disclosure of information regarding business activities in Nigeria, while that of hypothesis two showed that sustainability reporting practices is an effective tool for effectively bridging the gaps in stakeholder expectations within Nigerian businesses. Hence, the study concluded that adoption of sustainability reporting can significantly strengthen the trust of the stakeholders thereby contributing to bridge their expectation’s gap. The study recommended that corporate organizations should regard sustainability reporting as a strategic instrument for promoting transparency and accountability.Top of Form
Keywords: Expectations Gap, Information, Organization, Stakeholders, sustainability reporting.
THE MANAGEMENT OF CORPORATE SOCIAL RESPONSIBILITY FOR COMPETITIVE ADVANTAGE: A CASE STUDY OF BOSOMTWE RURAL BANK (Published)
The objective of the study was to investigate how Bosomtwe Rural Bank has managed Corporate Social Responsibility practices for competitive advantage. Bosomtwe Rural Bank was used for a case study and twenty-five management and senior staff were sampled for the study. Questionnaires were used to collect data from the respondents. Major findings were that the bank strategically manages CSR and has fully integrated CSR into their business operations. It was also seen that most of the CSR practices of Bosomtwe Rural bank are directed to development of education and community development. It was also identified that major advantage that Bosomtwe Rural Bank enjoys from CSR is enhancement of corporate reputation and relations with key stakeholders. It was recommended that the bank looks for actions that can enhance their reputation and improves relations with key stakeholders and integrate them into their corporate strategy
Keywords: Economic, Ethical, Legal, Philanthropic, Stakeholders, Strategies.