Effect of Digital Transformation on Administrative Efficiency in the Nigerian Senate (Published)
This study examined the effect of digital transformation on administrative efficiency in the Nigerian Senate, with particular emphasis on digital infrastructure, workflow automation and e-records management, and staff digital competence. The study was motivated by the growing policy and institutional relevance of digital transformation in public administration and the need to determine whether visible digital reforms in the Senate have translated into measurable improvements in internal administrative operations. A cross-sectional survey design and quantitative approach were adopted. The population comprised 109 Senators, and a census technique was used. Data were collected through a structured questionnaire, out of which 93 valid responses were returned and analysed. Descriptive statistics, Pearson correlation, and multiple regression were employed for data analysis at the 0.05 level of significance. The findings revealed that digital infrastructure has a strong and statistically significant positive effect on administrative efficiency (β = .640, p < .001), while workflow automation and erecords management also exert a significant positive effect (β = .232, p = .014). However, staff digital competence, though positively related to administrative efficiency, did not have a statistically significant independent effect (β = .140, p = .113). The regression model showed high explanatory power, accounting for 86.6% of the variation in administrative efficiency (R² = .866). The study concludes that administrative efficiency in the Nigerian Senate depends more directly on robust digital systems and automated administrative processes than on staff competence alone. It recommends sustained investment in digital infrastructure, deeper automation of records and workflows, and more task-specific digital capacity development.
Keywords: Digital Transformation, Nigerian Senate, administrative efficiency, digital infrastructure, e-records management, staff digital competence, workflow automation