British Journal of Marketing Studies (BJMS)

EA Journals

Marketing Mix

Strategies for Sports Products and Place Management Adopted by Football Club Operators in South-South Nigeria (Published)

This study investigated strategies for sports products and place management adopted by football club operators in south-south, Nigeria. Descriptive survey design was used for the study. The population as well as sample for the study was 450 football club operators. A structured questionnaire titled strategies for sports product and place management questionnaire (SSPPMQ) was used for data collection. The reliability co-efficient of 0.77 was established through test-retest method using Pearson product moment correlation. The generated data were analyzed using mean and standard deviation for research questions, while z-test was used to test the hypotheses at 0.05 alpha level. The findings of the study revealed that, some of the sports products management strategies such as provision of quality sports equipment for sports consumers and sales of quality sports items were not adopted by football club operators in south-south Nigeria. The findings also showed that, some of the sports place management strategies include adequate parking space, clean environment and the lightning inside and around the stadium were not adopted by football club operators in south-south Nigeria. Based on the findings, it was recommended that, sports products should be regulated by sports ministries and the club management should provide adequate parking space, clean environment and the lightning inside and around the stadium.

Keywords: Marketing Mix, Strategies., football club operators, sports place, sports products

The Influence of Marketing Mix and Consumer Knowledge towards Kefir Mask Consumer Decision Process (Published)

This research aims to analyze the influence of marketing mix (product, price, place, and promotion) and consumer knowledge towards consumer decision of kefir mask. This research is based on the theory of consumer decision processes developed by Engel et al. (2012). In addition, the independent variables included in this research, are based on the theory developed by Sumarwan et al. (2009), and consumer knowledge developed by Peter and Olson (2010). The research design is descriptive, with the survey conducted through questionnaire. The sampling technique used was convenience, with  152 samples obtained. There are six latent variables in this research, include marketing mix elements (product, price, place, and promotion) as well as consumer knowledge as independent variables, and consumer decisions as a dependent variable. The data obtained were processed using descriptive and structural equation modeling (SEM) method through LISREL software. Descriptive analysis explains that most of the examples obtained are women, with an age range between 18-25 years, married, undergraduate, and work as students. SEM analysis explains that there is a positive significant relationship of all marketing mix variables and consumer knowledge towards consumer decision process.

Keywords: Consumer Decision Process, Consumer Knowledge, Kefir Mask, Marketing Mix, Structural Equation Modelling

Study of Marketing Mix and Aida Model to Purchasing On Line Product in Indonesia (Published)

Marketing is a process within company to create value and build mutual relationship with its customer. Marketing is also a strategy to achieve the mission of organization and company; therefore, they have to be effective and better than their competitor in producing, shipping and communicating consumers’ value to the target market. The aim of this research is to find out and analyze the influence of marketing mix to the AIDA model. Marketing mix and AIDA model influence consumers in purchasing online product. The object of this research is consumer who buy online product, and the number of the sample are 97 customers; the sample is chosen by using accidental sampling. The researcher applies path analysis as data analysis method, and the result of this research shows that marketing mix influences AIDA model. Marketing mix and AIDA model influence directly and indirectly to the consumers in purchasing online product.

Keywords: (AIDA) Model, Marketing Mix, Online Product, Purchase

Brand Equity for Tablet Chocolate and Convenience Product Purchases by Women (Published)

This research aims to demonstrate direct influences of marketing mix variations on the customer-based brand equity process for tablet chocolate and convenience products. The proposed model examines product quality, price perception, reaction to stock-outs, the perceived effect of advertising as antecedents of the customer-based brand equity process, along with the moderation of brand consciousness. Methodology includes simple random sampling and the partial least squares. Sample involves 172 female tablet chocolate consumers out of Generation X and Millennials in Istanbul, Turkey. Results indicate that product quality generates brand knowledge and loyalty, but price perception generates only loyalty. Besides, brand consciousness moderates the effect of product quality on brand knowledge. Implications include the effects of neglecting brand experience, the link between operations and marketing, and transition of marketing mix. The final model is proposed as a minimum requirement to substitute tablet chocolate branding due to concerns about public health and sugar consumption.

Keywords: Brand Equity, Brand Experience, Chocolate, Convenience Products, Marketing Mix, Women

An Empirical Study of Marketing Mix as a Satisfaction Tool in Modern Sport Administration in Ghana (Published)

This paper aimed at (i) finding the extent of marketing mix adoption among sport institutions (ii) investigating the factors which prevent successful implementation of marketing mix by sport institutions (iii) identifying whether marketing mix adoption really leads to sport customers’ satisfaction (iv) highlighting any other findings which are relevant and can contribute towards effective marketing mix adoption by sport institutions in Ghana. The research took place in Takoradi Polytechnic, School of Business Studies, Department of Marketing. From October- 2015-Decemeber 2015. Structured self-completed questionnaires, journal, internet, books and Sport ministry of Ghana manuals were methodology used to collect data. 450 respondents from five main sport disciplines, sport stakeholders’ groups and Ghanaian sport customers were purposively selected. Data was analyzed using frequencies, mean, standard deviation, squared multiple correlation and cronbach alpah. 12 board members, 25 Chief executive officers, 30 Operating managers, 40 Coaching managers and 93 Other sport officials (Sport administration) and 146 sport customers, 24 sport sponsors, 30 sport development members, 25 sport advocate and 25 other sport stakeholders (Sport stakeholders) were sampled from 10 million Ghanaian sport customers (18 years and above and of sound mind). Source-Ministry of Youth and Sport, Ghana. Summary of views of respondents (Sport administrators) about marketing mix as a satisfaction tool on Likert scales ( 1=strongly disagree, 2 = disagree, 3= neutral, 4= agree and 5 strongly agree) is medium. Also, from Sport stakeholders’ perspective effectiveness of marketing mix adoption among sport institutions is medium. The study concluded that marketing mix adoption among sport institutions in Ghana is medium and also its usage as a satisfaction tool is effective for Sport administrators and ineffective for Sport stakeholders. Furthermore, it was discovered that the 7ps (product, price, promotion, place, people, process and physical evidence.) on their own are not enough to satisfy sport customers’ needs/wants

Keywords: Marketing Mix, Sport Customer Satisfaction and Sport Institutions


This study aimed to determine the impact of service marketing mix to improve perceived image of users of public urban transport buses. The theoretical part covers all the elements of marketing mix (7P’s). In addition, it includes a general overview about customer perceived image and that form a background for a better understanding of service marketing for public transport companies. In the empirical part, quantities research methods are used and data is collected through a survey for a random sample of ETUM buses users in M’silla city and obtained a total of 297 responses valid to analyze. The study results indicate that there is a relationship impact between marketing mix used by ETUM company and customer perceived image, but only 24,6% of respondents have a positive impression in service provided by the company, which is a very small rate. However, the impression in marketing mix used by ETUM company is overall neutral tended to be very likely negative especially if the company remains the current marketing strategies. Finally, the study has revealed that the difference in customers perceived image is not probably due to customer characteristics or differentiation; gender, educational level, and the income. Otherwise that difference is attributed to age group and profession.

Keywords: : transport marketing, Algerie), Marketing Mix, Public company of urban transport ETUM (Entreprise de Transport Urbain de M’Silla, perceived image, urban transport

Marketing Mix – An Area of Unethical Practices? (Published)

In this paper we intend to develop the concept of ethic in marketing so the first section is concerned with presentation of the components of marketing and how each of them can subject of unethical practices. We try also to discuss some relevant issues related to the same. In the second section we focus on empirical study in order to show that many unethical marketing practices may be occurred especially which are related to pricing and advertizing practices.

Keywords: Advertizing, Ethics, Marketing, Marketing Mix, Pricing, Unethical Practices

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