British Journal of Education (BJE)

EA Journals

Service delivery

Security Matters and Academic Staff Service Delivery in Southwest, Nigerian Universities (Published)

The study examined the relationship between security matters and academic staff service delivery in Southwest Nigeria universities. It determined the levels of academic staff service delivery and the level of security in Southwest Nigeria universities. The study adopted the descriptive survey research and correlational research designs. The population of the study comprised of all the 8724 academic staff in all the 18 Southwest Nigeria universities. The sample for this study was 880 respondents; comprising 800 academic staff and 80 heads of departments from 8 universities in four states in Southwest Nigeria. Multistage sampling procedure which involved simple random sampling stratified and proportional stratified ransom sampling was used to select sample for the study. Two sets of instruments tagged. Security matters questionnaire (SMQ) and academic staff service delivery questionnaire [ASSDQ] were used for the study. The two sets of instruments were validated by face, content and construct validity by experts in the department of Educational Management and Test, Measurement and Evaluation and the reliability was ensured using Test-re Test method of reliability with SMQ and ASSDQ yielding reliability coefficients of 0.89 and 0.86 respectively.  The data were analyzed using descriptive and inferential statistics. The descriptive statistics of frequency counts percentage mean and standard deviation were used to answer the general questions while the inferential statistics involving Pearson product moment correlation and multiple regression analysis were used to test the hypotheses, all the hypotheses were tested at 0.05 level of significance. The levels of security and academic staff service delivery in Southwest Nigeria University were moderate. The study showed that there was significant relationship between security matters and academic staff service delivery in Southwest; Nigeria universities. It was revealed that terrorism and cultism significantly affected academic staff service delivery. It was recommended that the government and their agencies, the university management should maintain the security of the school by funding the security unit with modern technological gadgets. So as to strengthen the security situations of Southwest Nigeria Universities. There should be policy and regulations against cultism and terrorism in universities which must also be adequately enforced to maintain a safe and secured school environment.

Olumoyo A.E, Adegun O.A.  and Animasahun M.A (2022) Security Matters and Academic Staff Service Delivery in Southwest, Nigerian Universities, British Journal of Education, Vol.10, Issue 16, 41-50

Keywords: Academic Staff, Cultism, Service delivery, Terrorism, security matters

PERFORMANCE CONTRACT IN KENYAN PUBLIC UNIVERSITIES; IMPLEMENTATION ISSUES AND STRATEGIES (Review Completed - Accepted)

The purpose of the study was to investigate performance contract implementation issues and strategies in Kenya, a case study of Moi University.The objectives of study were to; investigate performance contract implementation issues in relation to staff performance review; asses performance contract issues in relation to consequences of signing performance Contract ;establish staff issues in relation to implementation of performance contract policy for lecturers.A case study was used to guide this study which utilized mixed method approach. The target population was 761 academic staff and 994 non academic staff. Purposive sampling was used to select 19 staff of high cadre. Proportionate stratified sampling was used to get 50% of the departments from each school and from departments in the administrative unit. A total of 170 academic staff and118 non academic staff participated in this study. Data was collected using questionnaires and interview shedules. Data was analyzed using descriptive statistics whereby frequencies and percentages were used. The study found out that employees were not allowed to participate and contribute in setting targets at the beginning of the contract period. Furthermore, it was found out that signing of performance contract led to improved service delivery,greater job satisfaction and customer satisfaction. However, good work is not noticed, recognized and rewarded and no sanctions were made at the end of the contract period. It was recommended that the institution should ensure that staff are allowed to participate and contribute in setting the realistic and achievable targets in their departments at the beginning of the contract period. The government through universities should design a reward or sanction system as they implement the signing of Performance Contract in government institutions. It was further recommended that; for proper implementation, more training on the content of the performance contract should be done. It is hoped that the findings of this study will form a basis for formulation of policies on strategies for effective implementation of performance contract in gorvenment institutions. Furthermore, policy solutions will be provided on challenges of implementing performance contracting. .

Keywords: Implementation, Issues, Performance Contract, Service delivery, Strategies.

SERVICE DELIVERY FOR ADULT LITERACY PROGRAMME: FOCUS ON RESOURCE UTILIZATION, ENTREPRENERSHIP DEVELOPMENT AND WEALTH CREATION (Published)

The study investigated service delivery for adult literacy programme with focus on resource utilization, entrepreneurship development and wealth creation The design of the study was survey research design. . The sample consists of 400 facilitators of adult education programme in South-East geopolitical zone randomly sampled. A 31 – item questionnaire was used to collect data from the facilitators. The validity of the instrument was assessed and found to be adequate based on the assessment of three experts. Crombach Alpha was used to determine the reliability of the instrument which was .79. Four research questions which guided the study were analyzed using mean. The findings of the study show that the qualifications of these facilitators range from PhD to FSLC. Again these facilitators involve other human resources to a low extent. With regard to material resources; all those investigated are being used but none of them is being used to a very high extent. Moreover the extent of usage varies among the various categories of the facilitators. Based on the findings, some recommendations were made which include that Government should get more involved in the employment and screening of facilitators to make sure that the right calibers of personnel are involved.

 

 

Keywords: Adult literacy, Entrepreneurship Development, Resource utilization, Service delivery, Wealth Creation

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