Artificial Intelligence and Business Security among SMEs in Abuja Metropolis (Published)
This study investigates the impact of Artificial Intelligence (AI) on business security among Small and Medium Enterprises (SMEs) in Abuja, Federal Capital Territory (FCT), Nigeria. The primary objectives are to assess the influence of AI security protocols, employee AI training, customer data privacy measures, and automated threat detection on enhancing business security. Anchored in the Socio-Technical Systems (STS) Theory, which emphasizes the interplay between social and technical elements within organizations, this research explores how these AI-driven measures collectively contribute to securing SMEs. Utilizing a cross-sectional survey design, data was collected from a representative sample of 379 employees within the Information and Communication sector, derived from an estimated population of 24,832 employees according to SMEDAN (2021). Multiple regression analysis revealed that AI security protocols, customer data privacy measures, and automated threat detection significantly enhance business security, while employee AI training showed no substantial impact. These findings underscore the necessity for integrating advanced technological measures with robust social frameworks to optimize business security. The study’s results align with STS Theory, highlighting the importance of a balanced approach that incorporates both technical and social components for effective security management in SMEs.
Keywords: AI security protocols, Artificial Intelligence, Cybersecurity, SMEs, automated threat detection, business security, customer data privacy, employee AI training
Revisiting ICT Adoption Theories and Charting a Progressive Path for Future ICT Adoption Research in SMES (Published)
This paper attempts to develop an integrated framework that aims to challenge researchers on a progressive path for future ICT adoption research especially in SMEs. The paper accessed major databases of a number of top IS journals in the field and reviews previous theories used to study ICT adoption, examine the progress made so far, and the limitations of these theories in an attempt to develop a framework, that aims to challenge researchers and aid further contributions in this IS field. The study developed a framework informed by three theories; Structuration theory (ST), Actors Network Theory (ANT) and Adaptive Structuration theory (AST) and argues that using such integrated theory to examine the process of ICT adoption will help to unveil the recursive nature, entities involved and the kind of research approach that may be applied. Hence, for research in this area to be progressive, entities in the framework must be considered amidst other influence. The framework also suggests adoption of ICT will be embraced faster by organizations especially small businesses if the entities involved are committed in conveying the right information thereby supporting SMEs in making adequate decisions. This work provides further insight into ICT adoption framework that may advance future research in the field of ICT adoption, assist SMEs in adopting and implementing ICT overtime. This is relevant given that the complexities associated with the adoption of ICT is becoming worrisome and SMEs have limited knowledge on issues relating to emerging ICTs. The framework may motivate SMEs in understanding diverse actors, factors and social structures affecting ICT adoption better and how to cope with them. The framework serves as an analytical instrument in explaining ICT adoption process and its outcomes characterized by conflicting views
Keywords: ANT, AST, Adoption framework, ICT, SMEs, ST
TOWARDS AN INTEGRATED FRAMEWORK FOR STUDYING INFORMATION AND COMMUNICATION TECHNOLOGY (ICT) ADOPTION FROM A DYNAMIC PROCESS PERSPECTIVE (Published)
Information and Communication Technology (ICT) adoption research especially in small and medium enterprises (SMEs) has moved from a simple adopters’ participation process to involving diverse actors that continually interact and influence the process. Small businesses need constantly interact with various human and non-human actors to keep up with the emerging ICT development and benefit from the emerging opportunities (Eze et al 2012, Eze, 2013; Eze et al 2014). However; this has proved difficult. This paper reviews three prominent theories of ICT adoption, integrates and develops a model from them to assist researchers make substantial theoretical advancements in this area
Keywords: Adoption, Dynamic and Evolutionary Process, Emerging ICT, SMEs, Social –Tech Theories