Impact of Artificial Intelligence, Hybrid Work Models and The Gig Economy On Employee Performance in Nigeria (Published)
The commencement of digital technologies and evolving labour structures has transformed the modern work structures especially in developing economies such as Nigeria. This study examines the impact of Artificial Intelligence (AI), hybrid work models, and the gig economy on employee performance. The research employed a quantitative approach, and structured questionnaires were administered for data collection from employees across various corporate organisations, hybrid work settings, and gig platforms. The findings reveal that AI adopters had positive impact on employee performance by the enhancement of task automation, making decisions and efficiency. The Hybrid work models reveal the flexibility of its users and the improvement in their work-life balance. Although there are barriers to communication and social isolation, the model showed increase in motivation. Similarly, the gig economy offers employment opportunities to individual irrespective of their skills, as well flexibility. But no career progression or insurance plans for the uses of this model, no job security and there are no workers’ rights. The conclusion of the study and revealed how these models contribute to employee performance, but their effectiveness in Nigeria is limited due to inadequate infrastructure poor digital skills, and weak regulatory structures. The research recommends that organisations including the government and private sectors invest in digital infrastructure, build training centres train employees. The research also recommended policymakers to amend the current polices by protecting gig workers and support other various work structures. This study contributes to the existing literature by providing a comprehensive analysis of the effects of AI, hybrid work, and the gig economy on employee performance within the Nigerian context.
Keywords: Artificial Intelligence, Employee Performance, Human Resource Management, Nigeria, gig economy, hybrid work