Competencies, Responsibilities and Interpersonal Skills of library professionals: A Case Study of Teslim Elias Library, Lagos State University, Ojo, Lagos State, Nigeria (Published)
This article is aimed to explore the interpersonal communication of library professionals in library service. Satisfaction of library users and the correlation interpersonal communication of library professionals to the satisfaction of library users of library service. This research used quantitative research method. The data collecting technique used observation, questionnaire, and documentation. The population in this research consists of library service patrons (N=4166), then it is taken patrons for sampling (n= 99). The chosen sampling technique used a simple random sample, while data measurement used the Likert scale. The validity test applied the product- moment correlation formula, while the reliability test uses the Alpha Cronbach formula. The result shows that interpersonal communication of library professionals in library service belongs to high category. The satisfaction of library users in library service is in the high class. There is a positive correlation between the interpersonal communication of library professionals and the joy of library users in library service.
Keywords: Interpersonal Communication, Questionnaire, library professionals, quantitative method
Factors Affecting the Technology Skills and Job Performance of Library Professionals in Nigerian Universities (Published)
This study investigated the factors affecting technology skills, and job performance of library professionals in selected public universities in southwest Nigeria with the aim of finding out the level of technology skills, and job performance of the library professionals. Twelve public academic libraries comprising state and federal universities were selected for the study, and the total enumeration technique was adopted to examine 376 library staff consisting of academic librarians and library officers. Questionnaire was used for the data collection. Descriptive analyses were employed, and the results were presented in tables using frequency counts and percentages. It was found from the findings that the majority of the respondents were self-efficient in handling the technology facilities while some were just craving self-technology development. Erratic power supply and inadequate funds, among others were factors affecting the technology skills and job performance of the library professionals. Based on the findings of the study, it was recommended that library management should prioritize the constant acquisition of technology facilities, continuous ICT training be organized for library professionals, adequate funds be allocated to the libraries, and the factor of erratic power supply be resolved by providing stable power supply.
Citation: Olabisi Iyabode Moruwawon and Shailendra Kumar (2023) Factors Affecting the Technology Skills and Job Performance of Library Professionals in Nigerian Universities, International Journal of Library and Information Science Studies, Vol.9, No.1, pp.12-29
Keywords: Factors, Nigeria, Public University, Southwest, library professionals, technology skills