A contextual Study of the Challenges Affecting Strategic Health Insurance Communications in Nigeria (Published)
The purpose of the study was to carry out a contextual study of the Challenges affecting strategic health insurance communications in Nigeria through Plateau State Contributory Health Insurance Agency (PLASCHEMA). The study adopted a mixed study design. The target population of the study was focused on 6 Local Government Areas. The research sample size from the study areas is 485. Data was analyzed through coding, tabulation and drawing statistical inferences and data analysis, employing the Statistical Package for Social Sciences (SSPS) software. The results revealed that respondents have heard of the agency, they are enrolled into PLASCHEMA services and therefore they are able to rate the services provided by PLASCHEMA. Base on this, they identified challenges affecting the effective operations of PLASCHEMA’s strategic health insurance communications as inadequate funding, unskilled workforce, citizens’ apathy etc.The study recommended that the communication unit of the agency be upgraded to a full department, intensify manpower capacity building, prioritise funding for communication department, intensify efforts on initiatives that will build trust between the target audience and the agency.
Keywords: Challenges, Health, Insurance, Strategies., communication
Community relations strategies of Oil companies for conflict management in host communities in Delta State, Nigeria (Published)
The study investigated the community relations (CR) Strategies of oil companies for conflict management in the host communities in Delta State. The study was designed to explore how participatory approach to dispute resolution will support the process of conflict management in the oil producing host communities in the riverine areas of Delta State. With a survey of 300 respondents, it was established that participatory approach to dispute resolution has significant influence on conflict management in the host communities in the riverine areas of Delta State. The study therefore recommended that strategic alliance should be strengthened and encouraged for effective collaboration to curb violence and conflicts between the oil companies and their host communities in the riverine areas of Delta State.
Citation: Igben H.G.O.,and Ikiyowere T.E. (2022) Community relations strategies of Oil companies for conflict management in host communities in Delta State, Nigeria, International Journal of Community and Cooperative Studies, Vol.10 No.1, pp.44-62
Keywords: Conflict, Crisis, Host-communities, Strategies., community relations