Crafting Organizational Learning and Organizational Citizenship Behavior: An Empirical Study in Saudi context (Published)
Organizational learning is one of the most widely discussed topics that has attracted a lot of attention in academia and industry circles. The concepts of leadership, job involvement, organizational culture and organizational learning serve as a competitive edge in business entities. However, there is scarce information about the factors that impact organizational learning with the effect of ethical and participative leadership, job involvement, organizational culture, and sense of community responsibility, and the organizational citizenship behavior outcome. This paper seeks to study the effect of different factors that affect organizational learning and the impact it has on organizational citizenship behavior. To this end, a model that examines the effect of ethical and participative leadership, job involvement, organizational culture, and sense of community responsibility on organizational learning has been developed, with its affect on organizational citizenship behavior. The paper is an empirical research on organizational learning with relevance to scholars, managers and employees. Data were primarily drawn from 167 randomly selected respondents from organizational managers and employees of private companies in Saudi Arabia. The data collected was analyzed using SPSS version 28 and MPlus 8.7. To determine the most important indicators that influence organizational learning, we analyzed by the method of factor analysis and structural equation modeling. Findings show that participative and ethical leadership, job involvement and sense of community responsibility significantly impact organizational citizenship behavior through the mediating effect of organizational learning. Organizational learning affects organizational citizenship behavior. The research recommends that in order to study organizational learning, employees should have ethical and participatory leadership, be involved in jobs, inculcate an innovative and supportive culture, and instill a sense of community responsibility in employees for organizational learning, growth and development. Employees have to work creatively and innovatively, be engaged in the work tasks and have a sense of community responsibility in their jobs. The research suggests that an ethical and participatory leadership, employees’ job involvement, an innovation and support oriented organizational culture, and a sense of community responsibility, impact organizational learning
Keywords: Job Involvement, Leadership, Organizational Citizenship Behavior, Organizational Culture, Organizational Learning, sense of community responsibility