Entrepreneurial Human Relations and Organizational Sustainability: A Study of Selected Hotels in Akwa Ibom State (Published)
The study examined the relationship between entrepreneurial human relations and organizational sustainability. However, the specific objectives of the study include: to examine, ascertain, determine, and assess the relationship between communication skills, conflict resolution skills, negotiation skills and multi-tasking skills of an entrepreneur and organizational sustainability of small-scale enterprises. Survey research design was adopted and the population of this study consists of 150 employees from 5 selected hotels in Akwa Ibom State. Data were collected through the use of structured questionnaires and furthermore, Cronbach Alpha were adopted to test for internal consistency of the construct. Findings revealed that there is a significant relationship between communication, conflict resolution, negotiation and multi-tasking skills of an entrepreneur and organizational sustainability of small-scale enterprises. The result further revealed that there is a positive relationship between communication, conflict resolution, negotiation and multi-tasking skills of an entrepreneur and organizational sustainability of small-scale enterprises. It was concluded that there is a positive relationship between communication, conflict resolution, negotiation and multitasking skills of an entrepreneur and organizational sustainability of small-scale enterprises. It recommended that, the selected hotels should communication and disclosed all issues relating to organizational sustainability to all the stakeholders, whether it has positive or negative effect on the environment. The selected hotels should embrace environmental stewardship in their business operations and should communicate the negative impact of their activities to the eco-system. Entrepreneur should be fair to employee wages to avoid conflict in an organization.
Citation: Aniefiok G. Robinson and Christabel Brownson(2022) Entrepreneurial Human Relations and Organizational Sustainability: A Study of Selected Hotels in Akwa Ibom State, International Journal of Business and Management Review, Vol.10, No.5, pp.94-116
Keywords: Human-Relations., Organizational, and sustainability, entrepreneurial
Effects of Leadership Styles on Productivity of Secretaries in the Public Sector (Published)
Recently, there have been concerns about the attitude of some secretaries or administrative assistants in various organisations across Ghana and this has been blamed on several factors. This study subjects the types of leadership styles to productivity of secretaries or administrative assistants in the public sector in Ghana. The study adopted quantitative approach and survey as a research design. This enabled the researchers to take primary data from large number of respondents. It was found out that Leadership is not attached to a particular style but uses a style that may fit the situation or circumstance they face. Many secretaries and administrative assistants are aware of the competences needed to perform their role. However, these competences are not in use or exhibited by this category of employees. Autocratic leadership style does not necessary lead to high turnover and absenteeism, low productivity and distortion of communication.
Keywords: Autocratic, Democratic, Human-Relations., Leadership, Performance, Productivity