This study aims to draw attention towards the organizations’ knowledge resources and operational capabilities. Particularly, the role of knowledge integration and its relation with operational capabilities while determining organizational performance. Present study fills the gap in existing literature by proposing a conceptual framework that links knowledge integration with organizational performance through the mediating role of operational capabilities. Moreover, study highlights the importance of knowledge integration as this enables the organization to impart new knowledge in existing knowledge base.
Keywords: Knowledge Integration., Operational Capabilities, Organizational Performance
