Lateral Workplace Incivility and Organizational Health of Deposit Money Banks in Nigeria (Published)
This study examined the effects of lateral workplace incivility on organizational health of deposit money banks in Rivers State. The objective was to investigate the nature of relationship between lateral workplace incivility and organizational health. The independent variable was proxy by lateral workplace incivility while organizational health was proxy by goal focus, resource utilization and cohesiveness. The research design utilized was the quasi experimental research design. The population of the study comprises of 17 deposit money banks operating in Port Harcourt quoted in the Nigeria Stock Exchange. Three hundred and forty six respondents were obtained as sample size, using the Taro Yemen’s formula. Spearman rank correlation was used to test the ten postulated null hypotheses at 0.05 level of significance computed within SPSS software. The study found that there is a negative and no significant relationship between lateral workplace incivility and resource utilization and negative and no significant relationship between lateral workplace incivility and cohesiveness. The study further found that there is a negative and no significant relationship between lateral workplace incivility and goal focus. The findings of this study support the need to appraise organizational incivility, especially among high-status employees, as perceived across all hierarchical levels considering the significance relationships between structure and workplace incivility and organizational health. The study concluded that lateral workplace incivility is not significantly associated with the measures of organizational health of deposit money banks in Rivers State. We therefore recommend that organizations should reexamine their hiring and selection procedures, selection criteria should include checking personality characteristics that could add buffering effect in dealing with a stressor at workplace.
Keywords: Deposit Money Banks, Resource utilization, lateral, organizational health, workplace incivility