Organizational Culture and Employee Satisfaction of Tertiary Institutions in Bayelsa State (Published)
This research investigated the link between organizational culture and employee satisfaction (both cognitive and affective) among the employees in the tertiary institutions of Bayelsa State, Nigeria, and at the same time, it has filled the voids of regional relevance, causation clarity, and specific facet satisfaction in the context of African higher education. A cross-sectional, quasi-experimental design, and complete enumeration survey was used, and 379 questionnaires were distributed to the whole population of employees. All the 379 were returned; 39 were incomplete or unusable, so only 340 responses were valid for further analysis. The Pearson correlation method using SPSS was applied for data analysis. The analysis has shown a very strong positive correlation between organizational culture and cognitive satisfaction (r = .807, p < .001), accounting for 65% of the variance. It was also strongly correlated with affective satisfaction (r = .677, p < .001), explaining 46% of the variance. The null hypotheses were rejected, in both cases. The results indicate that organizational culture is the major factor in the improvement of the alignment of rational roles and emotional well-being, with its influence being more pronounced on the cognitive than on the affective dimension. The study emphasizes the necessity of long-term research that is culturally sensitive in areas where there has been less representation. For the tertiary institutions, the recommendation is to develop the clan and adhocracy cultures through value-based training, participatory decision-making, and relational initiatives as a means of enhancing satisfaction, retention, and institutional resilience which means the practical benefits of culture change leading to overall resilience of institutions.
Keywords: Employee Satisfaction, Organizational Culture, affective satisfaction, and tertiary institutions., cognitive satisfaction