Knowledge Integration and Service Delivery of Health Professionals in Public Hospitals in South-South Nigeria (Published)
The specific objective of the study was to ascertain the extent to which knowledge integration influences service delivery of health professionals in public hospitals in South-South Nigeria. The study employed a correlation design. A sample of 596 respondents were selected from twelve categorized public hospitals is South-South using Taro Yamani’s formula. 34 questions were formulated in the questionnaire in line with the stated objective of the study. A total of 596 copies of questionnaire were administered and 551 copies were collected showing 92 percent responses, 10 responses were rejected and 541 copies constituting 90 percent of the questionnaire were analyzed. The results showed that there is positive significant relationship between knowledge integration and service delivery of health professionals in public hospitals in South-South Nigeria. The study concluded that the integration of knowledge management in service delivery is a vital aspect of learning in healthcare organization, as new discoveries and knowledge become available to professionals in their respective fields which have to acquire, transmit, retain and use the knowledge. The study therefore, recommends that organizations of various sizes should adequately integrate knowledge management enablers’ factors in their organizational culture and leadership to enhance organizational performance and provision of service quality. The integration of new knowledge in all the units within the healthcare institutions/organizations and adequate implementation of health policies and programmes will help to transform the healthcare delivery into a more cost effective error averse and accountable public resources. There should be an increasing individuals’ confidence in integrating useful knowledge with others. Knowledge integration can be enhanced by increasing employees’ self-efficacy through training. Organizations are expected to help shape and facilitate staff perceptions of knowledge ownership which have been found to enhance their knowledge integration because of internal satisfaction.
JOB RELATED STRESSORS AND INSTRUCTIONAL ROLE PERFORMANCE OF RADIO COMMUNICATION TEACHERS IN TECHNICAL COLLEGES IN SOUTH-SOUTH NIGERIA (Published)
This study examined the relationship between Job related stressors and instructional role performance of radio communication teachers in Technical Colleges in South-South Nigeria. To achieve this purpose three specific objectives, and three research hypotheses were raised. The population of the study consisted of 30 principals 74 vice principals and 104 Radio Communication teachers in all the 30 Technical Colleges in South-South Nigeria. All the subjects in the population were purposively used for the study. Data collection was done with the use of two instruments called “Job Related Stressors of Radio Communication Teachers Questionnaire (JRSRCTQ) “and Role Performance of Radio Communication Teachers Questionnaire (RPRCTQ)”. The Pearson-Product Moment Correlation (PPMC) statistic was used in testing of hypotheses at .05 alpha level. The instruments were validated by research experts in the faculty of Education University of Uyo. The instruments were subjected to Cron-bach alpha reliability estimate, the result of the analysis yielded a reliability coefficient of 0.85 for JRSRCTQ and 0.82 for RPRCTQ. Based on the findings of this study, it was concluded that the instructional role performance of radio communication teachers in technical colleges in South-South Nigeria was unsatisfactory. It was recommended that the Federal Ministry of Education should provide adequate instructional space in all Technical Colleges to facilitate effective learning and conducive working environment.