Individual and socio-cultural differences among team members in breweries in the South East in particular and Nigeria in general constitute a challenge to effective teamwork, thereby giving rise to inconsistencies among team members. It becomes important to ascertain the relationship between harmonization and service delivery in selected breweries in South East, Nigeria. The general objective of the study is to examine team building and employee performance in selected breweries in South East, Nigeria, while the study specifically ascertained the relationship between harmonization and service delivery of the selected breweries in South East, Nigeria. The study used descriptive survey design with a sample size of 262 respondents. Pearson Product-Moment Correlation Coefficient on SPSS ver.22 was used to test the hypothesis at 0.05 level of significance. The study revealed that when there is harmony among the employees of an organization, there is always cohesion, trust, commitment, and understanding of the team dynamics, thereby improving the service delivery of employees of the selected breweries in South East, Nigeria. It was therefore recommended that breweries in South East, Nigeria should employ managers that would be saddled with the responsibility of building harmony through trust among the employees while building teams for effective service delivery; and also ensure that team building should go with policy that would checkmate the excesses of the teams
Keywords: Employee Performance, Harmonization, Service delivery, Team Building
