Transformational Leadership and Employee Performance Among Hotels in Lagos Metropolis (Published)
This study aims to examine the effect of transformational leadership on employee performance in five-star hotels in Lekki, Lagos. The study aims to provide a comprehensive understanding of how different dimensions of transformational leadership contribute to enhancing employee performance in the hospitality sector. The study adopts a descriptive survey research design, targeting employees from five selected five-star hotels in Lekki, Lagos. The total population comprises 450 employees, and a sample size of 210 respondents is determined using the Yaro Yamane formula at a 95% confidence level and 5% margin of error. Stratified random sampling was used to ensure representation across various hotel departments. Data was collected through a structured questionnaire, validated for content and construct, and tested for reliability using Cronbach’s Alpha (0.82). Multiple regression analysis was used to analyze the relationship between transformational leadership dimensions and employee performance outcomes. The findings reveal that idealized influence, inspirational motivation, intellectual stimulation, and employee recognition significantly impact employee productivity, job satisfaction, creativity, engagement, and retention. These dimensions of transformational leadership were shown to foster a positive work environment, motivating employees to enhance performance and contribute to organizational success. The study concludes that transformational leadership is crucial for improving employee performance in hotels. It recommends investing in leadership training, fostering creativity, providing individualized support, recognizing employee contributions, and cultivating a positive organizational culture to enhance overall performance and employee satisfaction.
Keywords: Employees’ Performance, Job Satisfaction, Transformational Leadership, employee recognition, idealized influence, inspirational motivation, intellectual stimulation