The objective of this research was to analyze the risk and protective factors present in the informal caregiver of an old relative, in two families of the Municipality of Hecelchakán, of the State of Campeche. The method used was carried out using a qualitative approach of an exploratory nature. The sample consisted of 2 families (main caregiver) of the municipality of Hecelchakán. An interview was applied where the following items were considered: family, economic, social, health and emotional. The results obtained from this project indicate that among the risk factors is the family area, with little or no support in the care of the elderly, likewise the health factor of the people involved undoubtedly affects their well-being. The protective role is given by the society in which they are immersed and the love they feel for who is in their care. As conclusions we can say that the primary caregiver should have help and try to distribute the work more equitably, the secondary caregiver should also be involved in the care of the old relative. The main recommendations are to activate care programs for informal caregivers and to carry out more research about the informal caregiver
Keywords: Caregiver, Elderly, Informal Caregiver, Protective Factors, Risk Factors
