British Journal of Marketing Studies (BJMS)

EA Journals

Online Shopping

The Effect of Using Mobile Branded Apps on the Purchase Intention in the Retail Industry among Saudi Females (Published)

This paper aims to increase collective awareness of the importance of introducing E-commerce in businesses in Saudi Arabia. The easiest and the trendiest way is using branded mobile apps. The study investigates consumer purchase intentions using smartphone branded applications. More specifically, it studies whether a moderating variable such as brand loyalty and mediating variables such as trust and quality of the app affect the purchase intention. The usability of the app is the independent factor and the purchase intention is the dependent factor. The survey was conducted using an electronic and self-administered questionnaire. 167 questionnaires were answered. The response rate was 95%. The findings were that the usability of branded mobile apps highly affects the purchase intention among Saudi females in Saudi Arabia.

Keywords: Mobile Application, Online Shopping, Purchase Intention, brand application, e-commerce in Saudi Arabia

A Principal Component Analysis based assessment of the factors influencing online shopping in Mauritius: Binary Regression Modelling (Review Completed - Accepted)

In our modern world, the intensive use of internet has imposed new lifestyles and encouraged new behaviour amongst many across the globe. With the development in Internet technologies, the emergence of online shopping has altered the way businesses operate. While many of them have embraced this platform to present their offerings, many customers on the other hand, are finding it more cost-effective and convenient to carry out their transactions online. Therefore, the present study was undertaken to refine our understanding on consumers’ attitudes, perception and behaviour towards online shopping in a Mauritian context.  Data was collected among 22250 respondents in Mauritius whereby a questionnaire was administered through personal interviews with the aim of achieving a higher response rate. Principle Component Analysis (PCA) was performed to reveal the underlying factors influencing people’s perceptions and attitudes towards online shopping and the results uncovered that ‘online shopping conveniences’, ‘security and product risk’, ‘complexity and waiting time’ and ‘enjoyment and pleasure’ were major contributors to overall attitudes towards online shopping attributes. The binary regression model was also fitted   and factors such as marital status and internet at home were the significant factors to contribute towards online shopping

Keywords: Binary Logistic, Online Shopping, Principal Component Analysis, Security

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