The Imperative Role of the Library in Health Insurance Information Needs in Nigeria (Published)
This study provides a springboard for stakeholders in health, Health Maintenance Organizations (HMOs) and library (information professionals) to undertake a possible and effective way to improving health insurance literacy and participation in Nigeria. The authors in this study posited creative approaches to using Libraries in Nigeria to improve the awareness of Nigerians on the benefits of the compulsory new Health Insurance Programme through viable partnership with governments at all levels, local and international Non-Governmental Organizations, based on the fact that libraries have succeeded in partnering with the stakeholders in the health sector in different countries of the world to achieve HI needs. Opinion Piece was used as method of research to buttress the clarity of the research perspective. The paper illuminated on some of the roles of the library in Health Insurance Information Needs such as availability of information resources on health insurance, health insurance literacy workshops, reference and research services, assistance with online insurance forms, partnerships with organizations, language and cultural accessibility, confidentiality, education and outreach.
Keywords: Library, health insurance (HI), health maintenance organizations (HMOs), insurance literacy, insurance needs