Intelligent Automation Ecosystems: AI and Cloud Computing Synergies in E-Commerce Platform Engineering (Published)
This article examines the transformative impact of intelligent automation on e-commerce platform engineering, focusing specifically on the integration of artificial intelligence with cloud computing infrastructure. The article investigates how these technologies collectively enhance operational efficiency while reducing costs across customer support, order management, and marketing functions within digital enterprises. By analyzing both theoretical frameworks and practical implementations, this study identifies serverless computing as a critical enabler that significantly lowers barriers to adoption. The article demonstrates how automated analytics systems deliver personalized customer experiences while simultaneously streamlining backend operations. The article further explores emerging trajectories in machine learning applications and predictive analytics that are reshaping competitive dynamics in digital commerce. This article contributes to the understanding of how intelligent automation technologies can be strategically deployed to create sustainable competitive advantages for e-commerce businesses in an increasingly digital marketplace.
Keywords: Artificial Intelligence, Cloud Computing, E-commerce automation, Predictive Analytics, serverless architecture