In our complex and rapidly changing environment, personal knowledge is enriched and more effective in the collective bargaining process, thereby creating social capital. Combining individual knowledge into collective wisdom is the key to innovation, which is considered a major social and human phenomenon. By delving deeper into our reasoning, this social and human dimension gives sustainability to any business. This organizational capacity is crucial because having knowledge confers a substantial advantage. It is the ability to mobilize and deploy them that will produce value. The growing recognition of the importance of knowledge management, as a source of organizational competitiveness, has pushed many organizations to overcome obstacles through the use of knowledge in different ways. Indeed, our objective is to offer a theoretical perspective on knowledge management, its issues and its capabilities.
Keywords: Information, Knowledge Management Processes, knowledge management effectiveness., knowledge management system
