Providing services to clients on a regular basis is a fundamental attribute of pharmaceutical personnel, particularly those in the hospitality department, nurses and resident doctors. Thus, sustaining a high-quality and stable healthcare services is vital for the healthcare sector. As for pharmaceutical companies’ human resource management, how to effectively augment employee retention becomes imperative since it not only improve organizational performance but also lessens personnel costs. In this paper, we employed structural equation modeling to assess the nexus between job embedded-ness, organizational commitment and intent to stay with company. The paper utilized work-life balance as the moderating variable between organizational commitment and employee intent to stay. The research participants were pharmaceutical personnel who had worked with the Federal Medical Centres in Nigeria for at least 5years. Results revealed that job embedded-ness has significant and positive effect on organizational commitment and employee intent to stay with company. Moreover, organizational commitment mediates the link between job embedded-ness and employee intent to stay with company. Additionally, work-life balance moderates employees’ intent to stay. In view of the findings, the study provides pharmaceutical companies with valuable management guidelines aimed at retaining employees.
Keywords: work-life balance; employee retention; job embedded-ness; intent to stay; organizational commitment
