Strategic Resources and Organisational Effectiveness of Tertiary Hospitals in South-South, Nigeria (Published)
Tertiary hospitals in Nigeria’s South-South region faced persistent challenges such as inadequate healthcare delivery and resource mismanagement. Despite ongoing efforts to improve infrastructure, many of these hospitals continued to grapple with financial constraints and a shortage of skilled staff. These issues significantly impacted the overall quality of care, affecting patient outcomes and hospital effectiveness. Given these challenges, the study examined the effect of strategic resources on the organizational effectiveness of tertiary hospitals in South-South, Nigeria. The specific objectives were to examine the influence of financial resources and human capital on the quality of healthcare delivery. A cross-sectional survey research design was employed, covering a population of 13,604 clinical and non-clinical staff. A sample size of 374 respondents was determined using Krejcie and Morgan’s formula. Primary data were collected through a structured questionnaire administered to hospital employees. Data from the respondents were summarize using descriptive statistics (frequencies and percentages), and the hypotheses were tested using a simple regression model. The findings revealed that both financial resources and human capital exert a statistically significant positive influence on the quality of healthcare delivery in the selected tertiary hospitals in the South-South, Nigeria. It was concluded that financial resources and human capital are essential drivers of quality healthcare delivery, which translates into overall hospital effectiveness. The study highlights the need for strengthened financial governance and strategic resource allocation in tertiary hospitals in South-South Nigeria. It emphasizes investing in workforce development, infrastructure, health technology, and quality assurance to enhance healthcare quality and institutional performance. Additionally, continuous professional development and capacity-building for healthcare workers are identified as critical for standardizing service delivery and improving overall health system outcomes.
Keywords: : Human Capital, Financial Resources, Organisational effectiveness, quality of healthcare delivery, strategic resources
Evaluating Organizational Uses of Performance Appraisal System: A Conceptual Analysis and Framework for the Future (Published)
Organizational effectiveness and efficiency may be realised when employees are frequently assessed. While performance appraisal and organisational effectiveness has gained attention among scholars, there are little studies on the specific uses performance appraisals or media through performance appraisal exercises improve corporate effectiveness. In this light, this study examines organisational uses of appraisal systems. To address the research aim, thematic literature review approach is employed to assess the organisational benefits or uses of performance appraisal results. The study finds that employee performance appraisal results are used by organisations as an instrument to enhance employee motivation, improve corporate communication, facilitate employee training and development and boost overall corporate success or effectiveness. The study therefore recommends that organisations must not see employee performance appraisal as just an annual activity but recognise it as a continuous activity and an important resources that can provide enormous benefits to enhance the success of the organisation. By these findings the study contributes significantly to knowledge by developing a model of performance appraisal outcomes. The model shows the mechanisms through which performance appraisal practices positively affect organisations and also for empirical testing particularly in developing countries’ contexts.
Keywords: Employee Appraisal, Internal Communication, Motivation, Organisational effectiveness, Performance Appraisal System, training and development