Employee Engagement and Organizational Productivity of Hospitality Sector in Abuja (Published)
This study investigates the impact of employee engagement on organizational productivity within the hospitality sector in Abuja, Nigeria. Utilizing a cross-sectional survey design, data was collected from 841 hotels using census-based sampling methods. The research objectives were to assess the influence of Emotional Engagement (EE), Intellectual Engagement (IE), and Social Engagement (SE) on organizational productivity. Findings from multiple regression analysis revealed significant positive effects of EE, IE, and SE on organizational productivity, highlighting the importance of fostering engagement across these dimensions. In conclusion, this study underscores the critical role of employee engagement in driving organizational productivity within the hospitality sector in Abuja. The findings highlight the significant positive effects of Emotional Engagement, Intellectual Engagement, and Social Engagement on productivity levels, indicating that engagement initiatives targeting these dimensions can lead to tangible performance improvements. By fostering a culture of engagement and prioritizing employee well-being, hospitality organizations can enhance their competitiveness and sustainability in Abuja’s dynamic business environment.
Keywords: Employee Engagement, Employee Productivity, emotional engagement, employee well-being, intellectual engagement, organizational productivity, social engagement, supportive work environments