Improving the quality of healthcare, particularly primary healthcare has continued to take center stage not just in the North Central region of Nigeria but in Nigeria as a whole. The lack of adequate funding, infrastructure, organizational support and training and development program has continually impeded the delivery of quality healthcare across the all healthcare systems. This research offers a conceptual and theoretical review of the significant role played by training, organizational support and monitoring and how interwoven they are and how to have been influencing the delivery of quality healthcare. This conceptual review is primarily anchored on human capital theory, systems-oriented quality framework and organizational support. Literature for this conceptual and theoretical review were carefully sourced while relying majorly on recent literature in other to effectively treatise the topic and how human capital investment and organizational support influences the conduct of health workers, their capacity to function effectively and the outcome of health service delivery. This study conceptualizes training as a non-episodic element but a continuous professional development which has the capacity to drastically reduce clinical errors by improving the competence and adaptive capacity of healthcare professionals while monitoring the systems and utilizing them as organizational learning tools within the primary healthcare systems in the North region of Nigeria. This seminar paper presents a logical conceptual framework that elucidates empirical research and health sector policy reforms that addresses the lingering healthcare challenges in North central region and Nigeria as a whole.
Keywords: Training, monitoring mechanisms, quality primary health care services, support