ORGANIZATIONAL CHANGE FROM MANAGEMENT BODY INTO PUBLIC SERVICE AGENCY: STUDY AT MANAGEMENT CENTER OF BUNG KARNO SPORTS COMPLEX JAKARTA (Published)
The purpose of this study is to obtain factual explanation of the phenomenon that the organizational change causes the goals of the Bung Karno Sports Complex (PPKGBK) Jakarta as a public agency service has not been achieved to support the national sport, and find a new concept for the development of the administration science, particularly in organizational change into Public Service Agency.The study used a qualitative research method with a case study approach through interviews and observation. The object in this study is the management of Bung Karno Sports Complex (PPKGBK) which located on Senayan, Jakarta. To validate analysis data in this study are using triangulation data technique.The results showed that organizational changes in the PPKGBK occur due to government policy. Organizational change was not done with a well planning and not follows the rules of the theory of organizational change that focuses on six aspects: people, culture, tasks, technology, organizational design, and strategy. Change is not only done in some aspects, but should cover all the aspects, due to that all aspect are interrelated and must be done on an ongoing basis. This includes consideration of the resistance. Furthermore, this study getting a new finding that based on the above six aspects studied in the context of organizational change, there is other aspect which also determines the organizational change that: Leadership.
Keywords: Bung Karno Sports Complex, Jakarta, Management, Organizational Change, Public Service Agency