The core of the problem in this research is about Evaluation of Products and Service e-Procurement Policy within the Environment of Tangerang Municipal Government. This research was conducted using qualitative descriptive method. Informants for this research was nine evaluators consisting of five persons of Municipal Secretary, one person from the inspectorate, one person from Information and Communication Service/UPTD LPSE and two persons from product/service providers. Results of this research show that evaluation of the product and service e-procurement policy based on the effectiveness criterion was not effective yet, because in the auction target there were several activity packages that should be re-auction – that are 163 packages in 2012 and 580 packages in 2013. In addition, E-Procurement System (Sistem Pengadaan Secara Electronic, SPSE) had not been capable of detecting erroneous or mistaken administrative bundles. For efficiency criterion, it was shown that the target of efficiency has been achieved, as suggested by budget efficiency from the HPS (self-estimated price) ratio with the work contract at 12.27 percents in 2012 and 10.62 percents in 2013. For the adequacy criterion, it was revealed that the result has been adequate, in respect of authority given to the task force (Pokja) to conduct auction process as stipulated in either Perpres (Presidential Decree) No. 70 year 2012 which is the second amendment of the Perpres (Presidential Decree) No. 54 year 2010 or the Decree of Product and/or Service Procurement Department. For the criterion of even distribution, the result was not good yet, because information obtained by from evaluation conducted by evaluators were not reported to the policy maker (the city mayor), and were also not delivered to head of SKPD. Likewise, for the criterion of responsiveness, the result was not good yet, because local businessmen or entrepreneurs still asked assistance and guidelines, in the form of two-monthly meetings, from the Tangerang local government. Until now, such meeting was conducted only once in the form of construction service technical training conducted by the Urban Planning Service. Whereas for the criterion of accuracy, it was known that the result was accurate or feasible for the community needs, because of the existing generality, consistence, clarity and fairness and efficiency.
Keywords: Auction, E-Procurement, Municipal Government, Product, services
