Accelerated spread of trade and electronic trade in particular paves the way to growth of disputes rates arises thereof; consequently, looking for new ways to settle such disputes electronically becomes a must. These ways should conform to nature of such processes in term of speed and execution using the Internet. Hence, the electronic mediation emerged as an alternative for settling disputes between individuals, and it is characterized with easiness, confidentiality, low costs and quickness.
Keywords: Criteria, Electronic Disputes, Mediation
