The Impact of Law and Ethics in the Improvement of Public Services Provision in the Albanian Republic (Published)
Nowadays, countries with stable democracies, as well as consolidated means in the way of providing public services, have paid attention to the Public Administration. In addition to the legal remedy, necessary for the orientation of the ordering and decision-making activity that essentially typifies the Public Administration, it seems that the need to analyze the way public services are provided has been exposed. This apparently old tool, but under this context new, is Ethics. Reviewing literature, we think that, more emphasis is placed on developing countries, where Public Administration is found vulnerable to other phenomena, which damage the image and the most sensitive part: what the law or bylaws impose to Public Administration. This paper aims to bring a picture, at what level the ethical principle in the Albanian Public Administration has been raised and really functions, a principle which must go beyond the administrative activity.
Keywords: Decision Making, Ethics, Law, Public Administration, Public Service
Public Service Innovation and Reform Towards Good Local Governance (Published)
At this moment, good governance, qualified public service are the concepts that required for good local governance implementation. So, at Central Tapanuli Regency – North Sumatera (Indonesia) for increasing institutional capacity of Local Government Working Unit from 2009 up to 2011 had been implemented 5 institutional empowering system which occured by SCBD (Sustainable Capacity Building for Decentralization) Project. Yet, on its implementation, all system got a less responsive actions from local goverment leaders, so project’s result less successfully.This research used qualitative approach with using Alberti and Bertucci theory which explains that innovation and reform on public sector can well succeeded incessanty determined by effective leadership factor. Thereby, on occasion of public service increasing towards good local governance, policies which decided by leaders should be the ones that support innovation and reform implementation in bureaucracy.
Keywords: Good Local Governance, Innovation, Public Service, Reform