The main objective of this article is to study the influence of the human resource management quality on the expatriate employees’ work life quality of within a multicultural service company, moderated by organizational justice. For this purpose, we first highlight a literature review related to human resource management quality, social environment, organizational commitment, and organizational justice. Then, we present preliminary results from a qualitative exploratory study conducted among 58 expatriate employees working in multicultural service companies and organizations in Doha (Qatar). We used cognitive mapping and applied a structural analysis through the cross-impact matrix method via the MICMAC software. The analysis reveals that organizational justice in multicultural service companies influences the quality of work life for expatriate employees.
Keywords: employees’ work life quality, organizational-justice, quality of human resources management
