Conflict Resolution Mechanism and Employee Commitment in Oil Producing Firms in Rivers State (Published)
This study was conducted to examine the influence of conflict resolution mechanism on employee commitment in Oil Producing firms in Rivers State. The study was based on a survey research design and made use of questionnaire in obtaining data from office resident employees serving in five Oil Producing firms in Rivers State of Nigeria. The population of study was 20,116 while its sample size determined through Taro Yamane sample size determination formular was 1793. The analysis of data was done with descriptive and inferential statistics. The former used percentage method while the latter used simple regression. The test of hypotheses in the study indicated that conflict resolution mechanism had a positive and significant influence on employee commitment in Oil Producing firms in Rivers State. The generalized model summary showed an R2 of 0.608. The model also showed a goodness of fit at 95 percent (p-value <0.05. Following this result, it is therefore safe to conclude that conflict resolution mechanism can determine employee commitment in Oil Producing firms particularly those of Rivers State of Nigeria. In line with the outcome of this study, it is recommended that Oil Producing firms in Rivers State should improve upon its conflict resolution mechanism particularly in the area of doing that promptly resolve conflicts in order to positively influence employee commitment.
Keywords: Employee Commitment, Nigeria, Rivers State, conflict resolution mechanism, oil producing firms