Human Resource Management Practices and Their Effect on Employee Turnover in the Hotel Industry, Ghana (Published)
The broad aim of the study was to assess human resource management practices and their effects on employee turnover in the hotel industry in Cape Coast and Elmina. Precisely, the study sought to determine the influence of workforce demographics on turnover, assess human resource management practices that account for turnover and analyse the relationship between human resource management practices and employees intention to quit in the hotel industry in Cape Coast and Elmina. This study adopted the descriptive cross-sectional design. The sample size was determined by using by Krejcie and Morgan (1970) sample size table. In all, 196 non-managerial employees were sampled. The systematic random sampling technique was used in selecting participants. The main instrument used for the collection of data was questionnaire. Data was analysed using measures of central tendencies. Additionally correlation analysis was conducted to establish the relationship between variables. This was set at 95 percent significant level. The findings divulged that compensation boost employees morale and loyalty; hence management should institute measures to provide adequate motivation in the form of prompt payment of salary, allowances, and rewards to hardworking employees.
Keywords: Compensation, Employees and Turnover, Human Resources, Implementation
Corporate Social Responsibility and Its Implementation in Nigeria: Problems and Prospects. (Published)
Businesses generally are created or established to maximize profit through effective and efficient management of human and material resources in line with their predetermined vision, mission, policy and goal(s). In the course of maximising profits companies annex natural resources- foreign and local, as a result impacting positively and negatively in the environment where it exists. In other to remedy the problems brought about by the operations of these companies to the people and environment where they operate, the management of these businesses through rendering of some social services in turn pay back to the community, hence the concept corporate social responsibility (CSR). It is in line with the above statement that this paper aims at studying the commitment of foreign as well as local businesses in achievement of corporate social responsibility in Nigeria. The research adopted the qualitative research, as it reviews the literature relating to the problems of implementing CSR in Nigeria. After critical x-ray of related write-ups on the topic under study, we found out that some factors such as inability of Nigeria Government to enforce CSR into Law, corruption and selfishness, lack of interest in implementing CSR, political and social insecurity poses as a serious obstacle to companies to implement CSR effectively and efficiently in Nigeria. Finally the study recommended among other things that the Government of Nigeria should put into law, which is providing a legal framework for companies on Corporate Social Responsibility. This will make CSR to be taken seriously and seen as obligatory as against non-obligatory.
Keywords: Corporate Social Responsibility (CSR, Implementation, Problems, Prospects
CHALLENGES FACING THE IMPLEMENTATION OF TOTAL QUALITY MANAGEMENT IN SECONDARY SCHOOLS: A CASE OF ELDORET EAST DISTRICT, KENYA (Published)
One of the primary and most important service industries in the public sector and communities is education. It is the quality of education that forms an enduring wealth and security of the societies and their people (Babbar, 1995). During the last two decades, the preservation of high quality and standards in education has become a major concern for educational institutions and the government. Consequently, the demand for explicit quality evaluation and assurance processes has been increased rapidly. The enormous funds which the government allocates to this sector makes it very important for those who manage education to ensure that the quality of education imparted in schools and other institutions of learning is of the required standard. During the 2012-2013 financial year, the government allocated Ksh 200 billion to the Ministry of Education in the budget (2012-2013 budget, GOK, 2012). This paper examines the challenges facing the implementation of Total Quality Management in Schools. The overall aim of this study was to evaluate the extent to which Total Quality Management principles are practiced in secondary schools in Eldoret East District.The study was carried out in Eldoret East District, Kenya. The study employed use of a survey research design and utilized the stratified random sampling technique for data collection. The instruments used for data collection were questionnaires and document analysis. The target populations used were principals, directors of studies and heads of departments of the selected schools. A total of 15 secondary schools in Eldoret East District participated in the study. The findings of the study revealed a number of challenges in the implementation of TQM as; Lack of commitment by the management and some staff members, Organizational culture in the school, Poor documentation, Insufficient training of key team players, Ineffective communication. The study is aimed at giving Academic scholars and implementers a practical view of the implementation process of Total Quality Management with the involved loophole. Those who wish to further their education will find new information, which will contribute to the building of their scholarly abilities and growth. It also gives a model to minimize these challenges.
Keywords: Challenges, Implementation, Secondary Schools, Total Quality Management (TQM)