An Assessment of Strategic and Administrative Policies Towards Service Delivery in A Bureaucratic Environment: The Case of Nigeria (Published)
The need to demonstrate managerial excellence by public and private administrators in Nigeria cannot be overemphasized. Bureaucrats are saddled with the responsibilities of managing public funds, budget implementation/performance integration, amongst others; as such there is the need for strategic policies to regulate and enhance their activities for effective/efficient service delivery. These strategic and administrative policies are targeted towards pressing issues in the public domain. Previous policies have been overly ambitious with government employing substantive strategies, which have proven quite successful in some other climes, to achieve large scale industrialization, whilst much attention has not been given to providing the necessary framework conditions to support the growth of strategic and administrative policies. The study provides an insight to strategic and administrative policies. The study is thus expected to enlighten/sensitize administrators to adhere strictly to carefully laydown governmental policies that are geared towards improving efficient service delivery. The study took its research methods from the empirical perspectives, and its theoretical framework from administrative policy. The study recommended, that policy pronouncements by the government and its’ agencies should conform with human and environmental devolvement in both public and private sectors in the country. Hence government is expected to deal more specifically with policies that are strategic in nature.
Keywords: Bureaucracy, Service delivery, administrative policy, strategic policy