Supplier Evaluation and Supply Chain Performance of Shipping Firms in Rivers State, Nigeria (Published)
This study investigated the effect of supplier evaluation on supply chain performance of shipping firms in Rivers State, Nigeria. The study adopted an explanatory research design with a causal type of investigation. Both primary and secondary methods of data collection were used to obtain relevant data for analysis. The instrument of data collection employed was the questionnaire. The study population comprised of the forty-five (45) shipping firms operating in Rivers State as enlisted in the Nigerian oil and gas industry annual report (2020). Two top management staff from each of the shipping firms operating in Rivers State were selected as respondents for the study hence a total of ninety (90) respondents were used for the study. The data was analyzed using the Pearson’s Product Moment Correlation statistic through the aid of statistical packages for social science version 23.0. The result of the findings revealed the existence of significant and positive relationship between supplier evaluation and supply chain performance of shipping firms in Rivers State. It was concluded that supplier evaluation affect supply chain performance of shipping firms in Rivers state and hence recommended that managers of shipping firms should capitalize on the relevant role of supplier evaluation in their operations to ensure efficient supply chain performance.
Keywords: Customer Satisfaction, product .quality, shipping firms and supply chain performance, supplier evaluation