The Effects of Reverse Logistics on Organizational Performance of Pharmaceutical Manufacturing Companies: A Case Study in The Ashanti Region of Ghana (Published)
There is a growing concern on how pharmaceutical products are managed in the market when they are damaged or reach end of life. As the society becomes informed, Pharmaceutical industries are experiencing the challenge of complying with many regulatory requirements from various regulatory institutions. Reverse logistics sometimes referred to as “product-take-back” is seen as one of the concepts as the wider concept of green supply chain management that can possibly address this problem. The study seeks to examine the effects of reverse logistics on organizational performance in the Pharmaceutical Manufacturing Companies in Ashanti region. A descriptive cross-sectional study was used to obtain empirical evidence to help address the existing gap. The study considered all Pharmaceutical Manufacturing Companies in the region and therefore census sampling was done. The study sample consisted of 30 managers of Pharmaceutical industries. Thirty (30) top managers of Pharmaceutical Manufacturing Companies were recruited using a simple random sampling technique. With the aid of the Open Data Kit (ODK) software designed for Android OS, data was collected using mobile phone device. The results indicated that reverse logistics forms part of the strategic positions of most pharmaceutical manufacturing companies in Kumasi (83.3%), and it has a positive effect on performance (r=0.44, p=0.015). Assurance of information quality systems (r=0.60, p=0.00) and promotion of collaboration among the actors of the supply chain (r=0.74, p=0.00) have positive effect on the performance of pharmaceutical companies. To ensure higher returns on investment in pharmaceutical manufacturing companies, stakeholders should encourage and welcome efforts that seek to guarantee and foster information quality systems, collaboration among supply chain actors, and the adoption of reverse logistics systems.
Keywords: Organizational Performance, information quality systems, reverse logistics, strategic positions, supply chain actors
The Effects of Key Service Outsourcing Strategies on Organizational Performance. (A Case Study of Commercial Banks in Ghana) (Published)
The study utilized registration inspecting to gather information from every one of the 15 acquisition officer, 17 examiners and 386 bolster staff. Cronbach alpha coefficient was utilized to test unwavering quality and was dissected utilizing descriptive insights and inferential measurements. The discoveries demonstrated that outsourcing absolutely increases on the execution of associations, it diminishes expenses of operation, efficient, nature of administration lastly the influences emphatically business deftness operation. Hence, the rate of hierarchical execution as a consequence of outsourcing is high in both short and long haul and numerous business administrators are resolved to join their prosperity to the outsourcing process. The study suggests that Policy creators and the administration need to comprehend the difficulties confronted in outsourcing administrations and figure approaches that would enhance administration conveyance. The study additionally shape a premise for further research by researchers intrigued to investigate how outsourcing influence execution at business banks in Ghana.
Keywords: Banks’, Business Deftness, Ghana, Organizational Performance, Outsourcing
EFFECTS OF LEAN PRODUCTION ON ORGANIZATIONAL PERFORMANCE: A CASE STUDY OF FLOUR PRODUCING COMPANY IN KENYA (Published)
Global competition in business has forced most production sectors to realign their strategies to achieve competitive advantage. In flour producing companies in Kenya, the problem of broad production has been in place and as advanced technology takes its roots in Africa, there has been an increasing demand for quality output by the industry; which can be achieved by effective adoption of various production systems. The paper sought to assess the effects of lean production on organizational performance. The study was designed determine the elements of lean production, effect of lean production systems on product quality, strategies for waste reduction and the challenges of adopting lean production. The study adopted a descriptive research design. Data The study found out improving management style and involving all employees at all levels, as well as better inventory management leads to a more efficient practice of lean production. Material management and physical distribution are positively related and are therefore critical determinants of successful lean production practice within the organization. With a response rate of 75% the study concluded firms should adopt the use of lean production system as a means to improved performance.
Keywords: Inventory Management System, Just-in-time, Lean Production System, Organizational Performance, Total Quality Management
EFFECTS OF LEAN PRODUCTION ON ORGANIZATIONAL PERFORMANCE: A CASE STUDY OF FLOUR PRODUCING COMPANY IN KENYA. (Review Completed - Accepted)
In flour producing companies in Kenya, the problem of broad production has been in place and there is an increasing demand for quality output by the industry; which can be achieved by effective adoption of various production systems. The paper sought to assess the effects of lean production on organizational performance. The study was designed determine the elements of lean production, effect of lean production systems on product quality, strategies for waste reduction and the challenges of adopting lean production. The study found improving management style and involving all employees as well as better inventory management leads to a more efficient practice of lean production. Material management and physical distribution are positively related and are therefore critical determinants of successful lean production practice within the organization. With a response rate of 75% the study concluded firms should adopt the use of lean production system as a means to improved performance
Keywords: Just-in-time, Lean Production, Organizational Performance, Total Quality Management