European Journal of Hospitality and Tourism Research (EJHTR)

EA Journals

The Influence of Cleanliness and Location on Consumer Choice of Hotels: A Nigerian Study

Abstract

This study was conducted to establish a framework of the determinants of leisure guests’ choice of hotels in Awka, Anambra State, Nigeria. The study became necessary owing to the fact that there is a dearth of empirical studies that examined the determinants of customer choice of hotels in any of the different segments of the hotel industry in the Nigerian context. Multiple regression analysis was used to test the hypotheses with the aid of SPSS Version 20.0 software at 5% level of significance. The result from a convenience sample of 246 respondents who lodge in hotels in Awka metropolis show that the two factors investigated namely cleanliness and location influence consumer choice of hotels. More importantly, cleanliness has more influence than location. A key recommendation is that the regulator in the hospitality and tourism industry in Nigeria should liaise with health authorities to carry out periodic hygiene inspection on cleanliness and hygiene practices of hoteliers.

 

Keywords: Choice, Consumer, Hotel, Location, cleanliness, leisure guests

cc logo

This work by European American Journals is licensed under a Creative Commons Attribution-NonCommercial-NoDerivs 4.0 Unported License

 

Recent Publications

Email ID: editor.ejhtr@ea-journals.org
Impact Factor: 7.80
Print ISSN: 2054-6424
Online ISSN: 2054-6432
DOI: https://doi.org/10.37745/ejhtr.2013

Author Guidelines
Submit Papers
Review Status

 

Scroll to Top

Don't miss any Call For Paper update from EA Journals

Fill up the form below and get notified everytime we call for new submissions for our journals.