Promoting Hospitality and Tourism Through Library and Information Services in the 21st Century (Published)
This paper focused on the promotion of hospitality and tourism activities through provision of library services. Information as a resource is valuable for businesses and individuals alike as we rely on good information to complete daily activities. Libraries are means of access to information, ideas and works of imagination. Library and information services are key actors in providing unhindered access to essential resources for hospitality and tourism advancement. The paper highlights essential library and information services to promote hospitality and tourism industries. The services in this category through the library that are expected to be useful in the hospitality industry include: provision of guides in form of maps, directories, biographies, etc, referral services (providing answers to client”s questions), entertainment (recreational facilities like provision of traditional games, toys, etc). The services highlighted are expected to be potentials for hospitality and tourism development in the 21st century
Keywords: Hospitality, Libraries, Tourism, information service., information use