European Journal of Computer Science and Information Technology (EJCSIT)

EA Journals

The Algorithmic Banker: Ethical Dilemmas and Societal Trust in AI-Driven Financial Modernization

Abstract

The financial sector’s embrace of artificial intelligence heralds a transformative era where algorithms increasingly determine outcomes that profoundly impact individuals’ economic lives. While these technologies promise enhanced efficiency, accessibility, and potentially greater fairness through reduced human bias, they simultaneously introduce complex ethical challenges that threaten to undermine public trust. Embedded biases within AI systems can perpetuate historical discrimination while creating an illusion of objective decision-making. Many advanced financial algorithms operate as opaque “black boxes” where even their creators cannot fully explain specific determinations, complicating regulatory oversight and consumer redress. The progressive automation of financial decisions raises concerns about diminishing human judgment in critical functions, as professionals may develop excessive deference to algorithmic recommendations, replacing contextual understanding with statistical patterns. Building ethical frameworks requires establishing explainability standards, implementing rigorous algorithmic impact assessments, and creating robust data privacy protections. The path forward demands thoughtful collaboration to develop governance mechanisms that harness AI’s benefits while mitigating potential harms.

Keywords: algorithmic bias, automation complacency, ethical governance, financial explainability, regulatory frameworks

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This work by European American Journals is licensed under a Creative Commons Attribution-NonCommercial-NoDerivs 4.0 Unported License

 

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Email ID: editor.ejcsit@ea-journals.org
Impact Factor: 7.80
Print ISSN: 2054-0957
Online ISSN: 2054-0965
DOI: https://doi.org/10.37745/ejcsit.2013

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