The swift evolution of telehealth has revolutionized how medical professionals deliver healthcare services and boost convenience and accessibility. Yet, the Medicaid population encounters several impediments in utilizing facilities especially owing to poor internet connectivity, less awareness about digital platforms, and a shortage of assistive technologies. The paper aims to explicate key factors behind digital accessibility for Medicaid populations and expounds robust solutions to eradicate these challenges. Through inclusive design ideas, AI-assisted technologies, and all-encompassing policies by the concerned authorities, healthcare professionals can enhance usability and efficacy and thus better serve the needy. This revolution not only enhances convenience but also expands access, mainly for underserved groups such as rural populations or those with mobility issues, thereby ensuring inclusivity and flexibility in the healthcare domain. Besides, the paper highlights the vitality of collaboration between healthcare professionals, policymakers, and tech developers in unveiling the accessibility and usability impediments. What else helps in minimizing healthcare differences and enhancing patient outcomes is guaranteeing equitable access to telehealth for Medicaid beneficiaries. The paper systematically offers major recommendations to increase digital accessibility in telehealth, thereby creating a patient-oriented and all-encompassing healthcare system.
Keywords: Medicaid, assistive technologies, digital accessibility, healthcare disparities, inclusive design, telehealth
