European Journal of Computer Science and Information Technology (EJCSIT)

EA Journals

middleware architecture

Middleware-Facilitated Integration of CPQ and ERP Systems: Enhancing Operational Efficiency in Enterprise Architecture (Published)

Integrating Configure, Price, Quote (CPQ) systems with Enterprise Resource Planning (ERP) platforms represents a critical challenge for organizations seeking streamlined business operations. Direct integration methods often create brittle connections that struggle with system heterogeneity, maintenance complexity, and scalability constraints. Middleware-based integration architectures offer a superior alternative by establishing an abstraction layer that effectively decouples these disparate systems while providing robust transformation capabilities, protocol standardization, and event-driven processing. The architectural patterns implemented through middleware create sustainable integration solutions that accommodate independent system evolution paths, reduce maintenance overhead, and enhance operational resilience. Through structured implementation frameworks addressing both technical and organizational dimensions, middleware facilitates seamless business processes spanning sales and operations domains while providing centralized governance mechanisms for long-term integration sustainability.

Keywords: CPQ-ERP connectivity, canonical data models, enterprise integration, event-driven processing, middleware architecture

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