The Impact of Electronic Knowledge Management on Developing the Performance of (HR) in Jordan (Published)
The study aimed to identify the impact of electronic knowledge management on developing the performance of human resources in the Islamic International Arab Bank in Jordan, and the extent to which individuals working in it perceive the importance of electronic knowledge management, The study is based on the descriptive and analytical method. The study population consisted of all workers at the various administrative levels in the Arab Islamic International Bank in Jordan in all its branches, which were (55) branches, and (500) employees. And (226) questionnaires were valid for analysis ,The results of the study showed that there is a correlation between electronic knowledge management and the performance of human resources in the bank, as it came at a high level, and the dimensions of electronic knowledge management in the bank came at a high level as well. The results of the study showed that the performance of human resources as a whole was at a high level, through the application of electronic knowledge management processes and a standard for measuring performance and the components of developing the performance of human resources, with the need to create a department specialized in electronic knowledge management to develop knowledge and develop the performance of individuals.
Keywords: Jordan, electronic knowledge management, human resources performance
Sociology of Technology Features of SMES’ E-Commerce (Published)
The aim of this research paper is to discover factors associated with sociology of technology and their impact on SMEs’ E-Commerce Acceptance within Jordanian context. A proposed research’s conceptual model is developed in order to investigate the relationship and influence between sociology of technology associated factors (online social interaction and online commercial interaction) through intermediary factors (Perceived Usability of EC, Perceived advantage of EC, Sentiment toward EC acceptance, EC Use intention) with the adoption of EC innovation. The data analysis was based on 400 Jordanian SMEs; also data analysis was based on multivariate statistical techniques encompassing multiple linear regression, simple linear regression, and one-way ANOVA. The study framework has been shown to be very viable and useful. The framework can be used as a tool to enable Technology innovation and adoption scholars to encourage and advising SMEs to adopt appropriate ecommerce technology to improve their business performance. Suggestions are made to improve the framework with future work to apply this framework in more SMEs. The findings from this research show that the current research framework is beneficial to both governmental and private sectors who intend to accelerate the adoption rate of electronic commerce implementations and their relevant components among SMEs in Jordan.
Keywords: Jordan, Perceived Advantage, Perceived Usability, SMEs, Sociology of Technology